Customer Service Assistant

Elizabeth H Arthur

[**** Lake Blvd. Apt ** Marion, OH 43302 740-***-**** ************@*****.***]

Objective My Ideal job would be a job where I can enjoy working to the maximum of my

abilities and be appreciated for doing so. I am looking for a job that allows me to

grow in the organization/company and where I can make a positive contribution

to the growth and reputation of the organization or company while utilizing the

information I have obtained during my education.

Experience Customer Service

November 2012 to May 2013 Ralphies Sports Eatery, Marion, OH

My duties include serving customer meals while maintaining the restaurants high

customer service standards. I resolved customer complaints by listening to their

concerns and doing everything in my ability to rectify the situation. I also built

relationships with regular customers by learning and remembering their

preferences.

Daycare Provider

May 2010 to November 2012 Self-Employed, Marion, OH

My duties include supervising, teaching and taking care of children in my home.

State Tested Nurses Assistant

February 27, 2009 to March 5, 2010, Cambridge Home Health Care, Marion OH

My duties included assisting patients in their homes with activities of daily living

and transporting patients to appointments and other errands.

Assembler

October 2006 to February 2009 Whirlpool Corporation, Marion OH

I worked with other team members on an assembly line.

State Tested Nurses Assistant

July 2006 to September 2006 Morning View Care Center, Marion OH

I assisted patients in a nursing home with activities of daily living.

Education University of Phoenix, Phoenix AZ

October 2010 to June 2014 GPA 3.86

Associates of Arts in Psychology

Bachelors Degree in Human Services/Management

Marion Technical College, Marion OH

January 2005 to December 2005

Skill Building Certificate in Nurse Aide Training

Skills

Case Management

Ability to develop a strong and consistent working relationship with other staff

members.

Data and records management skills.

Experience of working with patients who have learning disabilities, or mental health and

physical health problems.

Ability to motivate others towards achieving goals.

Ability to be culturally sensitive and appropriate.

Microsoft Word, Excel and PowerPoint knowledge

Personal

Working effectively with minimal supervision.

Excellent Interpersonal skills with the ability to influence others.

Able to function independently in a range of settings.

References References are available on request.

Contact this candidate