HACCP, Food Safety

Core Area of Expertise

. Extensive managerial experience in creating and managing business

plans, budgeting, purchasing, goal setting, staff training and staff

performance evaluation.

. Lead Auditor for ISO: 22000 - Food Safety Management System

. Extensive experience with ISO 17025, Good Laboratory Practices (GLP),

HACCP, ISO 22000, Good Manufacturing Practices (GMP). Set up HACCP, ISO

22000 and ISO 17025 systems from scratch.

. Wide experience in conducting hygiene audits, kitchen audits and food

safety training programs in food manufacturing companies and hotels.

. Extensive experience in problem solving.

. Quick learner with a sharp mind and memory.

. Ability to multi-task and work in high pressure situations.

. Excellent organizational skills and ability to excel in a team

environment.

. Strong interpersonal and communication skills

. Proficient with computer and MSOffice use. Working knowledge of SAP

(LIMS, ERP & CRM).

Work Experience

QMark Consultancy, India

October 2011 - August 2014

Position - Freelance Consultant

. Set up, designed, documented and implemented from scratch Laboratory

Management System based on ISO 17025 in 2 food testing laboratories and

HACCP system in 2 bakeries; ISO 22000 - Food Safety Management System

in 3 vegetable processing units.

. Conducted trainings on ISO 17025, GLP, HACCP, FSSC 22000, BRC, GFSI,

GMP and GHP.

. Selected as FSSAI (Food Safety and Standards Authority of India) as a

consultant in Grade II category for providing consultancy to food

industry for compliance to the new Food Safety and Standards Act

introduced in India in 2010.

. Conducted internal audits for ISO 17025, HACCP, ISO 22000 and FSSC

22000, 100+ food safety audits for restaurants and kitchens.

. Involved in designing work flow and processes in food manufacturing

units.

. Resolved manufacturing and quality related items for clients on-site

and off-site.

. Label verification for compliance to regulations of different

countries.

. Actively involved in new business development, conducting technical

meetings with clients, understanding their requirements and making

presentations to clients. Sending proposals and conducting

negotiations.

MicroChem Silliker, India

September 2001 - July 2011

(Part of Merieux Nutrisciences, USA since 2009)

Position: Head - Client Service June

2010 to July 2011

. Headed the entire team of operations department and client service

department.

. Handled all technical activities of key and premium clients and ensured

client satisfaction.

. Oversaw timely deliveries to key and premium clients. Maintained

reports for on-time and delayed reports.

. Identified upcoming trends in food industry and studied latest

regulations.

. Handled back end marketing which included up-selling, overseeing

proposals sent to key and premium clients, follow-ups and ensuring

smooth business completion.

. Ensured resolution of customer complaints.

. Oversaw timely report deliveries from the laboratory.

. Handled documentation required from Client Servicing department for

compliance to ISO 17025.

. Standardized TATs (Turn Around Times) with the Technical Manager and

all HOD's.

Position: Head - Operations & Quality Manager

July 2006 to June 2010

. Managed a team of 25+ members from Operations department, Quality

Assurance, Sampling and Food Safety Audit department.

. Oversaw the sample flow in the laboratory, assisted all departments in

prioritizing their work and ensured clients receive reports on time.

. Optimized the processes in the laboratory for speedy and accurate

analysis.

. Involved in recruitments, prepare department budgets, purchase.

. Conducted regular correspondence with various government and

certification agencies.

. As Quality Manager successfully completed four ISO 17025 audits by

accrediting body - NABL.

. Conduct Internal Quality Audits and monitoring CAPA (Corrective and

Preventive Action).

. Conducted inter-laboratory testing program, participation in PT

programs, calculated Z-scores and communicated with participating

laboratories.

. Calculated Measurement Uncertainty for all tests covered under the NABL

scope.

. Oversaw and monitored the performance of the auditing team conducting

the food safety audits.

. Assisted clients in developing and implementing food safety programs

like HACCP (Hazard Analysis and Critical Control Points) and ISO: 22000

- Food Safety Management System.

. Oversaw invoicing department and assisted accounts with recoveries.

Position: Laboratory Manager September 2001

- June 2006

(Simultaneous responsibility of Quality Manager since 2003)

. Conducted technical correction / verification of test findings and

interpretation of test results.

. Assisted the Managing Director in handling projects and problem

solving.

. Conducted interviews for recruitments.

. Conducted 200+ food safety audits for restaurants and hotel kitchens.

Conducted sampling of food, water and swabs from client locations.

. Handled client enquiries, understood their requirements, prepared

proposals and closed business deal.

. Oversaw invoicing department and assisted accounts with recoveries.

. Conducted technical research for interpreting analytical results.

Conducted hands on trials on new product development for a variety of

products like sauces, soups, dry masalas, blends, sprinklers, dips.

Conducted sensory evaluation via forming sensory panels or consumer

surveys.

. Witnessed tests performed by chemists and microbiologists for accuracy.

. Conducted training of staff for different roles and responsibilities,

conducted trainings for the juniors with reference to test methods,

handling equipment, preparation of media and reagents, maintaining log

books and records, etc.

. Set up from scratch all systems and documentation for Laboratory

Management System as per ISO 17025 guidelines.

. Set a schedule for calibration of glassware, subculture of microbial

cultures, standardization of various reagents and chemicals.

. Monitored routine maintenance and repair of all laboratory equipment

. Standardized test methods in chemical, microbiology and analytical

department.

. Prepare department budgets, monitored purchases.

. Liaised with suppliers and vendors and conducted negotiations for

various equipment, spares and laboratory and office supplies

. Handled various analytical instruments :

o GC with multiple detectors - FID and ECD / NPD.

o HPLC with UV detector

o AAS with Graphite Furnace

o UV-Vis Spectrophotometer

Education & Training

Lead Auditor Training for ISO: 22000 - Food Safety Management System (IRCA

approved training program) - Conducted by British Standard Institute

August 2011

Post Graduate Diploma in Business Administration - from Welingkar Institute

of Management Development and Research

June 2008

Master of Science (M.Sc.) in Life Sciences & Biotechnology - from

University of Mumbai - Credential Evaluation conducted by WES in May 2013

June 2001

References: Can be provided upon request

Contact this candidate