Marketing, HR, and Personnel Manager

AMY RICHARDSON

**** ********* ***** • Alexandria, Louisiana 71303 • 225-***-**** • *********@*****.***

E D U C AT I O N

Bachelor of Science, Interdisciplinary Studies Graduation: August

2012

Concentration(s): Psychology & Sociology

Louisiana State University

Baton Rouge, Louisiana

•

EXPERIENCE

Community Relations Manager July 2013- present

Marigold House Assisted Living Community- Alexandria, LA

• Developed, implemented, and evaluated the community’s sales and marketing plan in order to meet all sales

and occupancy goals.

• Managed all aspects of Human Resources with registered nurse

• Trained all employees on several topics (emergency evacuation, sales, marketing, etc.)

• Developed relationships with all prospects and their families

• Managed visits/tours for interested inquiries

• Maintained relationships with future residents through timely follow up

• Participated in resident move-ins and coordinated the admission process for all residents

• Managed the database management system

• Participated in the development of special events on-site

• Drove traffic through the house with regular outreach and community events

Inside Sales and Communications Representative August 2012 – July 2013

Liquid Assets– Baton Rouge, LA

• Established and maintained a network of clients across the southeast region

• Educated customers on products and monthly promotions in which they qualify through face to face

meetings and the phone

• Coordinated all aspects of continuing education seminars for clients which includes coordination of national

speakers, educational materials, and training site

• Assisted CEO and Vice President with Human Resources and all documentation

• Resolved customer complaints and issues related to products and accounting

• Developed marketing material to be utilized on social media related to monthly promotions and training

opportunities

• Acted as sales contact for prospective buyers and current clients in the marketing and placement of

professional hair products, facilitating effective and efficient communication between all parties

• Maintained a strong working knowledge of the product

• Performed administrative duties such as supply purchasing, data and information management, and shipment

and delivery processing

Inside Sales & Customer Service Representative May 2008- July 2011

Southern Livestock Supply – Baton Rouge, LA

• Developed and strengthened customer relationships through effective and productive sales calls via phone and

scheduled appointments.

• Assisted President and Director of Sales with Human Resources and all documentation

• Profound understanding of creating forms, answering emails and distributing mail

• Quickly learn, master and sell new product offerings

• Exceptional interpersonal skills

Sales Representative and Head of Merchandising January 2007-May 2008

Woman’s Hospital Gift Shops – Baton Rouge, LA

• Worked with hospital software to ensure that all three gift shops were restocked with supplies/gifts and dealt

with requests of customers and hospital staff

• Processed all paperwork related to merchandising after CEO approval

• Worked closely with labor and delivery to ensure that families were given all gifts delivered to gift shop office

after baby arrived

• Worked inside all three gift shops as a sales representative

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