Customer Service Sales

Andrew Paris 214-***-****

Plano, TX *****

****.*********@*****.***

Senior Operations Executive

Leadership ? Strategic Direction ? Critical Change

A technically sophisticated business leader with extensive background in

corporate-level, national retail operations. Consistent history of

business process enhancement success and an outstanding record of

delivering high-return on investment. Managed and implemented numerous

significant strategic initiatives to maximize performance and cut costs.

Led large-scale expansion delivering measurable results in revenue and

profitability. Excel in controlling expenses and introducing consistent,

repeatable processes to achieve operational excellence. A team builder with

keen problem solving skills and strong negotiating skills bringing the

following core competencies to the table:

V P&L Management

V Forecasting

V Budget Management

V Profit Planning

V Turnarounds & Restructures

V Store Launches

V Employment Law & Wage Regulations

V Corporate Real Estate

V Corporate Procurement

V Facility and Asset Management

V Workforce Litigation, Mediation, Negotiation

V Supply Chain Logistics

V Vendor Management

V Capital Budget Planning

V Multi-Site Operations

V Strategic Planning

V Business Reengineering

V Customer Service

www.linkedin.com/pub/andy-paris/10/95b/175

http://executivecareerspotlight.com/portfolio/andrew_paris/

B.A. - Business & Finance, Michigan State University

Selected Revenue and Operational Improvement Highlights

> Drove retailer's profitable and sustainable growth from $175M to $930M+

in annual sales in <10 years, heading expansion from 225 to 850+ stores

nationwide with 10,000 employees while maintaining SG&A expenses at

<25%.

> Led numerous legal actions in California regarding employee wage and

hour cases, successfully avoiding more than $5M in potential losses.

Served as mediator in some cases exceeding $1M.

> Created a New Store Opening Department and developed a new store

opening process that was documentable and could lead to sustainable

store growth that could be replicated. Opened 50 new stores and saved

an average of 25% of the cost of the investment, saving more than $2M

in the first year.

> Implemented innovative scheduling model, enabling store managers to

trend their hours used up or down based on their stores sales

performance. Produced more than $4M in payroll expense savings.

> Restructured procurement, advertising, and all telecommunications

expenses, driving more than $3.5M in annual savings.

> Became expert in the spot energy market and reduced electricity costs

by purchasing natural gas futures, producing $125K annual savings.

Paris Resume - Page Two

Professional History

Consultant for GLG and Cognolink, Jan 2014- Present. Provided expertise in

discount retail trends and sales, employee wage and hour issues,

procurement and operational efficiencies to enhance operations for PE/VC

portfolio clients.

Tuesday Morning, Inc. Publically-traded, $900M+ standardized, centrally

driven, multi-channel, low expense national retail chain specializing in

both domestic and international closeouts of medium to high end name brand

products. Headquartered in Dallas, TX.

Senior Vice President of Corporate Operations & Store Support, 2007 -

2013. Full P&L responsibility for stores, corporate office, distribution

center capital expenses, maintenance, customer service, new store

opening, real estate and legal liaison.

> Directed corporate-wide customer service, facilities

management/maintenance, procurement, forecasting, budgeting, and new

store openings group.

> Managed $300M+ store budget and $25M corporate facilities budget.

Directed store sales and sales-by-day forecasting for the company.

> Captured $1M+ in bottom-line savings by reworking service contracts

at store level and bidding alternatives for direct procurement.

> Developed in house inventory program enabling stores to conduct

individual inventories. Eliminated dependence on outside companies,

reducing shrink more than 60 basis points, increasing revenues over

$7M and reduced expenses $3M.

Vice President of Store Operations, 1996 - 2007. Full P & L

responsibility for full scope of operations for 850 store discount retail

chain.

> Led real estate and property selection and acquisition, including

decision-making for store launches, expansions, and relocations.

> Created payroll model/templates reducing expense and improving

efficiency to hire, train, and on-board new employees.

> Introduced scheduling template for stores to coordinate workforce

based on sales volume and freight deliveries.

> Created an in house fabrication shop that manufactured all fixtures

for stores. Purchased steel and machine to press holes to build all

store fixtures. Save the company over $22,000 per new store in

capital expenditure.

> Implemented corrective action, turnaround strategy, or closure

decision for underperforming or failing locations.

Zone Manager - West Coast Operations, 1994-1995. Led team of six regional

managers and 125 stores.

Director of Stores, 1993. Managed 200+ chain of stores. Created company's

first operational manual with 75% of defined policies/procedures still in

use today.

Regional/District Manager, 1990-1993. Headed 20 stores spanning Georgia,

Florida, Mississippi, and Alabama.

Earlier Career: Field Supervisor & Auditor, Southland Oil Company; Ramp

Operations Manager, People Express Airlines.

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