Customer Service Sales Representative

STEFAN MELNIKOFF

*** *** ***.

Highlands, New Jersey 07732

PROFESSIONAL HISTORY

Shore Good Eats &Treats Owner / Operator

Highlands, N.J. Establish and operate this, the first soft serve ice cream parlor on wheels, in the Highlands / Sandy hook, section of the Jersey Shore.

Till Super Storm Sandy came

to town!

Edward Blank Associates Marketing Director

New York, N.Y. Planned, designed and directed inbound / outbound telemarketing strategies for the clients of this one hundred and thirty line telemarketing call center.

1/12/80 7/22/85

Direct Marketing Services (Division of Wunderman, Ricotta &Kline and Young &Rubican) Manager of Telemarketing Operations

Designed, planned, coordinated and directed the startup operations of this, one of the largest call center and telemarketing service agencies of its time. Developed telemarketing scripts, hired, trained and supervised call center operators. Clients included many fortune five hundred companies.

New York, NY.

9/9/77 1/14/80

Media Response Operations Manager

850 Seventh Ave. Planned and Managed all inbound operations for calls generated by television and direct mail media. Prepared and presented marketing packages for prospective clients. Supervised installations of telemarketing programs on client s premises involving both telephone lines/equipment and personnel.

New York, N.Y

11/75-7/77

Western Union Sales Representative

630 Third Ave Telecommunications consultant and sales agent to corporations interested in utilizing Western Union long distance and satellite telephone lines and communications equipment. Received extensive training in traffic engineering, network design and operation management. Helped established a call center for marketing the newly developed MCI Execunet long distance microwave service.

New York, N.Y.

11/4/73 10/75

Special Skills / Interest Character actor having performed in soap operas, films and numerous television commercials. An established voice-over talent with many voice over credits. Avid sailing enthusiasts and ice cream connoisseur.