Customer Service Representative
Resume:
316-***-**** ( *******.*********@*********.***
Daniela McClellan
objective
I am seeking a position that will allow for growth and the
opportunity for challenge. I am looking for an opportunity
for advancement into management or a training position.
SUMMARY OF QUALIFICATIONS
* 12 years in Customer Service / Inside Sales
* Ability to lead, train and maintain a productive work
schedule.
* Developed a results oriented mindset through years of
focusing on company needs and goals.
Work of experience
2002 to present CSS Graphics Wichita,
Kansas
Customer Service Representative/Inside Sales
* Served as a professional representative of the CEO to
clients and vendors.
* Collaborated with other administrative team members, and
finance department on special projects and events.
* Coordinate customer webinars, including developing
relationships with franchise owners and their staff.
* Investigate issues and problems and drafted responses to
urgent requests.
* Train new associates.
2000 to 2002 Kohl's Department Store Wichita,
Kansas
Administrative Assistant
* Distribute all necessary store information to
corresponding personnel.
* Input time and attendance into computer system for
payroll.
* Entered all information into computer system for new
associates, termed associates, and all information for
associate status changes.
* Worked closely with Operations manager to maintain a
specific store expense budget.
* Helped run customer service desk
1999 to 2000 Helzberg Diamonds Wichita, Kansas
Office Associate/Acting Office Manager
* Worked closely with store manager with customer concerns.
* Assist other associates with their day to day objectives.
* Supervised the productivity of the office as well as
volume of sales.
* Wrote schedules for myself and six other associates.
* Maintained specific store expense budget.
* Answered multi-line phone, helped run point of sale
terminal.
education
High School Diploma, Campus High School,
Haysville, KS
Extracurricular activities
Reading / Watching Movies
Spending time with family
Contact this candidate