Customer Service High School
Resume:
Decimber Lumpkin
***** ********** ***** ****** - ********, GA 30038
***************@*******.*** - 770-***-****
Focused [Cashier, Cook, Waitress, customer service] successful at multi-tasking and delivering prompt and
friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
WORK EXPERIENCE
o Quick problem solver
o High energy
o Flexible schedule capability
o Cash handling expert
(Cashier, cook, customer service, Waitress):
o Consistently provided professional, friendly and engaging service.
o Skillfully promoted items on beverage lists and restaurant specials.
o Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards.
o Displayed enthusiasm and knowledge about the restaurant's menu and products.
o Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
o Set dining tables according to type of event and service standards.
o Quickly recorded transactions in MICROS system to deliver prompt service.
o Routinely cleaned work areas, glassware and silverware throughout each shift.
o Immediately reported accidents, injuries or unsafe work conditions to manager.
o Demonstrated genuine hospitality while greeting and establishing rapport with guests.
o Guided guests through menus while demonstrating thorough knowledge of the food, beverages and
ingredients.
o Provided friendly and attentive service.
o Inventoried and restocked items throughout day.
o Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them
into the register.
o Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and
courteously.
o Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
o Resolved guest complaints quickly and efficiently.
o Received frequent customer compliments for going above and beyond normal duties.
o Routinely carried large loads of dishes to kitchen for washing.
Dairy Queen Grill & Chill - Norcross, GA
30071
Skills:
o Organized and efficient server
EDUCATION
still enrolled in criminal justice
Georgia Perimeter College - Clarkston, GA
2014 to 2016
Martin Luther King Jr. High School
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