Manager Front Office

RESUME

G Praveen Kumar

**/**, ***** ******, **** apartments

Kumaran Nagar, Padi, Chennai 600 050

Ph: 962**-*****

Email Id- *************@*********.**.**

Professional Experience

At Present –Taking care of Admin and HR Departments in my brothers company.

Co ordinating with all departments for smooth operations, all Liason work, tours and travels division

(arrangements for air,train,bus ticketing,accomodation all over India and abroad ).

Well versed in communication and correspondence in computer.

From October2010 till July 2013: Manager- Operations in a resort called Banasura Hill Resort at

Wayanad(Kerala) Taking care of the whole property, reporting to the Managing Director on daily basis..

April 2008 till October 2010- Resident Manager – at a SERVICED APARTMENTS in Chennai,

Consisting of 34 Rooms, a multi cuisine Restaurant and a Banquet hall .Job responsibilities –complete

operations of the Unit starting from Bell desk, Front Office, Reservations Follow ups, Guest Relations,

House Keeping,Restaurant, Stores, Purchase, Kitchen and smooth operations between all departments.

Directly reporting to the Managing Director on daily basis.

March 2005 to March 2008: Manager –Front Office Manager - Hotel Vajrams Residency - Guntur

This position reports to the General Manager. The Job Profile includes Promotion of Rooms & Banquet

Halls & Up selling of various Categories of Rooms at the Counter. Maintenance of essential records

pertaining to Front Office Operations & Guest History; Co-ordinate with the Sales Department on

Corporate Clientele & servicing the existing accounts for continued business productivity. Complete

operations of housekeeping.

November 1999 to February 2005: Front Office Supervisor –Promoted then to Lobby

Manager –Hotel DC Manor- Chennai.

This Position was reporting to the General Manager. Heading the Front Office Department, the job Profile

includes supervising Front Office Operations ; execution of budget, preparation & maintenance of

Reservation Status, forecasts & follow-ups. Liasoning on VIP arrivals on regular basis. Planning &

briefing staff on daily basis for smooth Front Office administration.

May 1993to October 1999: Hotel Sindoori –Chennai-Joined as Front office assistant

Later promoted to Senior Supervisor –Front Office

This Position was reporting to the General Manager –Operations. The job profile includes

attending to daily Checkins & checkouts .Handling Guest relations; Active participation in Front office

Administration

Personal Details

Date of Birth: 09.10.1969

Father’s Name: D Ganesan

Educational Qualification: Matriculation Passed

Technical Qualification: Passed Typewriting –Lower

knowledge of HMS;PMS & MS Office, MS excel.,well versed in all communications in internet.

Language Proficiency: English, Tamil, Hindi, Telugu and Malayalam .

Permanent address: 32/33, Nehru street, GF 2, Jemi Apartments, Kumaran Nagar

Padi, Chennai 600 050.

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