Counter manager/ store manager

Wencer M. Ramirez

AE-*** Western Buyagan, La Trinidad, Benguet

091********/ (074-*******

**********@*****.***

Ma r ital Status: Mar r ied

Date of Birth : September 29, 1981

Nationality: F ilipino

Educational Attainment:

BS Commerce major in Banking and Finance

Saint Louis University

April 2003

Summary of Qualifications:

• Excellent in verbal and wri t ten communication skills

• Excellent in guest, customer, and employee relation skills

• With a strong ability to provide effective leadership and goal setting skills

• Excellent in organizational and t ime management skills

• Experience promoting excellent quality customer service, cleanliness, and safety

s tandards

• Experience hir ing and t raining new and existing employees effectively and efficiently

Professional Experiences:

Counter Manager

MainStream Business Inc.

SM Store- SM Baguio

June 28, 2010- March 2, 2014

• Department Manager of Counter

• Over-all in-charge of handling supervisors and cashiers

• Manages schedules and organize counter personnel

• Decision maker of the department

• Provides excellent customer service and make a sale

Store Manager/ Shift Manager

Yellow Cab Food Corp.

SM Baguio

September 10, 2007- June 28, 2010/ August, 2005- January, 2007

• Over-all in-charge of the store operations

• Handling people- hir ing, scheduling, and t rainings

• Purchasing and ordering of stocks

• Provide excellent customer service

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