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Manager Technical Support

Location:
New Delhi, DL, India
Salary:
20000
Posted:
November 04, 2014

Contact this candidate

Resume:

CURRICULUM VITAE

[pic]

Umar Farooque

B-**, Jogabai Extention

Jamia Nagar, Okhla

New-Delhi-110025

Mobile No.: +91-999*******

E-mail: **************@*****.***

Skype Id: umar.farooque90

Career Objective: Intend to build a career with a leading organization in a

good working environment with committed and dedicated people and an urge to

work as a key player in a challenging and creative environment, which would

continuously challenge my skills and technical knowledge while making

myself work towards the growth of the organization and to achieve the

corporate goals.

Brief overview: I have working with a board range of company having 3 Years

of experience in CCTV System, Access Control Systems, Biometric System,

Video and Audio Door Phones system, Intrusion alarm system).

Employment Record:

Reliable Integrated Security Systems Pvt. Ltd., New Delhi (India)

(A professionally managed company, set up by technologies from the security

and safety industries. Our solutions are generated not only keeping

specific security, safety or comfort need in mind, but also recognizing the

various operation, functional and maintain requirements and executor and

adaptability concerns of the list as well. Our strength is our well

diversified, extremely versatile team is exit in his operation. All team

lead and functional head are experts in their domain, and are well trained

and certified by the OEM's.)

Company Name : Reliable Integrated Security Systems Pvt. Ltd

Designation : Project & Technical support Engineer/ Service and

Maintenance

Period : June 2013 to Till now

Duration : 1 year 4 Months

Ex-Servicemen's Multipurpose Services (India) Pvt. Ltd., New Delhi (India)

(One of the India leading manned and automated security solutions providers

established by ex service man for ex-servicemen. Purely manned services

initially we diversified into security consulting and providing integrated

security system solution.)

Company Name : Esms (India) Pvt. Ltd.

Designation : Technical Support Engineer

Period : Jan 2012 to June 2013

Duration : 1 Year 5 Months

Job Responsibilities

. Handling projects for CCTV (Wireless, IP and Analog) & Security

Systems.

. Give Technical support to the clients telephonic or through Team

viewer and through Ammyy Admin and also visit the customer sites to

resolve the problems.

. To ensure integrity, accuracy and confidentiality of all information

gained by compliance with quality standards and legislation, whilst

preserving the rights of the individual.

. To operate and monitor all systems, including CCTV, within the Control

Centre in a professional and efficient manner

CCTV Camera (Samsung, Sony, Honeywell, vantage, Panasonic, CP plus,

Hikvision.)

. Installation of CCTV cameras ( Dome, PTZ etc.)

. Online support to the technical engineers to giving the system on

internet.

. To support the CCTV Manager and site supervisor by providing

monitoring of the Maintenance programmer to ensure full provision of

the system.

. Assembling of DVRs & installation of OS in DVRs.

. Assembling of DVRs & installation of OS in DVRs

. Giving training of DVRs to customers on the site.

. Installation of different types of CCTV cameras as per drawing

diagrams.

. Assembling DVRs PC based & embedded.

. Supervising for cabling e.g. 10 pair telephone cable, 20 pair cable,

Fiber Optic cable, Cat 5, cat 6 & cat 7 cables etc.

. To report equipment failure to the Technical manager to maximize

operation of the Systems.

Access Control System (Kantech, HID vertex, Real Time, Syris,)

. Installation of Biometric Access Control systems

. To the complete installation and maintenance of Electromagnetic Lock.

. Install Swipe Card Access, and Finger Print.

. Integrating all the system Access Control to Command control Center.

Video and Audio Door Phones:

. Installation, Commissioning and Testing of video and audio door

phones.

. Troubleshoot, repair, inspect and install.

. Technical support and training to the customers and users.

I Bonus:

. Installation and Commissioning and testing software.

. Give training to the users.

. Technical support and troubleshooting.

Intruder Alarm System:

. Install equipment and accessories such as stereos, navigation

equipment, communication equipment, and security systems.

. Cut openings and drill holes for fixtures and equipment, using

electric drills and routers.

. Diagnose or repair problems with electronic equipment, such as sound,

navigation, communication, and security equipment, in motor vehicles.

. Inspect and test electrical or electronic systems to locate and

diagnose malfunctions, using visual inspections and testing

instruments such as oscilloscopes and voltmeters.

. Replace and clean electrical or electronic components.

Fire Alarm System:

. To the complete maintenance of Fire Alarm Systems including Heat and

Smoke Detectors.

. Additional sounders, control panel, heat and smoke detectors.

. Maintain and service all of supreme buildings fire alarm systems.

.

Maintain and service all of supreme buildings heat and smoke detectors.

.

Advise and inform the Fire Safety Manager of any faults or problems with

any supreme building fire alarm systems or emergency lighting.

.

Maintain up to date records for all maintenance and tests performed, inf

orm Fire

Safety Manager of any data required for the completion of daily and mon

thly reports.

. Troubleshoot, repair, inspect and install electronic systems, fire

alarm, temperature control, security, card access, intercom, clock,

sound and scoreboard systems, ceiling projectors, and data and phone

wiring.

Educational Qualifications:

. B.Tech from JNTU, Hyderabad (A.P.) in Electronics & Communication

Engineering

in year 2011.

. Intermediate with (Science, Math's) BSEB, Patna, Bihar in year 2007.

. SSC from BSEB, Patna, Bihar in year 2005.

Computer Skills:

. Windows (XP, Vista, Window-7, 8)

. MS-office-2003, 2007, 2010 (Word, Excel, Power Points)

. All types of computer troubleshooting.

. Internet

Personal Details:

Name: Umar Farooque

Fathers: Mukhtarul Haque

Date of Birth: 5th January, 1989

Nationality: Indian

Languages Known: English, Arabic, Urdu, Hindi

Sex: Male

Marital Status: Single

Permanent Address: At+Post Siswa, P.S-Banjariya, Dist- East Champaran-

845401 (Bihar)

Present Address: B-14, Jogabai Ext Jamiya Nagar Okhla New Delhi

110025

Declaration:

I hereby declare that the above mentioned information is correct up to my

knowledge and I bear the responsibility for the correctness of the above

mentioned particulars.

Date:

Place:

(Umar Farooque)



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