A nna Chelabolina
M: 079*-***-**** E: ****.****.**@*****.***
Self- disciplined, responsible, ambitious, punctual and has a can do attitude. Professional in
demeanor, with 10 years administrative experience. Proficient in both MS Word at Excel with
additional accounting qualifications. Is reliable, f lexible and punctual and in work ethics, takes
every opportunity to learn and develop new skills and build on existing ones. Multi-lingual in
E nglish, Russian and Ukrainian. Currently looking for reception work.
SK I L LS
• Handle incoming calls
• Handle incoming and outgoing post
• Delivers excellent customer services
• Works well in a multitasking environment
• Follows procedure and policy
• Keen eye for detail
• IT proficient
• Strong team player
• Maintains confidentiality
• Proficient in office duties
E M P LOY M EN T H IS TORY
J uly 2014 – P resent The F ryent Way Surgery, Kingsbury, London
GP Receptionist
• Works closely with management, staff, team and patients
• Takes calls and books appointments
N ov 2001 Self Educational & Development
• See Education and Training
Sep 2001 - Oct 2001 Royal F ree Hospital, London, Accounting department
Administrator Pl acement
• Worked closely with management, staff, team
• Maintained confidentiality, health and safety and policy and procedure
• Effectively dealt with all correspondence and calls
• Updated manual and automated system
• Maintained payment records
• General duties as required
Nov 1994 - Jun 1995 London Metropolitan University
O ffice Assistant
• Worked closely with management, staff, team
• Efficiently carried out office work: data entry per policy and procedure
• Confidently interfaced with customers
• Effectively dealt with all calls and booked appointments
• Operated as team member to meet aims and objectives agreed
Nov 1993 - Jun 1994 Kingsway College, Kentish Town
A dministrational Work Pl acement:
• Enrolment of students, acceptance of fees, filling and general office duties
Aug 1990-Aug 1992 Latvian Medical University, Riga, Latvia
Genera l Assistant
• Worked closely with the management, team
• Prepared rooms and equipment for lessons
• Followed Health and Safety requirements
• General duties as required
Aug 1990-Aug1992 Latvian General Hospital, Riga, Latvia
Volunta ry Work
• Worked with vulnerable children (changing, cleaning and playing)
Aug 1982 - Aug 1990 Light Factory, Latvia
Electrician
• Part of assembly team producing electrical fit tings for industrial Buildings
Jul 1977 - Jul 1982 U k raine Building Company, U k raine
Electrician
• Installation of electrical wiring in new buildings
• Involved following plans and designs and meeting installation standards
• Tested the installation on completion to comply with Safety Regulations
E D UCAT IO N & TRA I N I NG
June2014-P resent T raining P rogram ‘a4e’
• Return to work, search for job vacancies
• Work t raining as Receptionist
Apr2014-May2014 Ba rnet College, London
• Self-development, Communication and Job Search
Jan 2012 - Feb 2012 Ba rnet College, London
• AAT course: Sage program and self- development
Jul 2001-Oct 2001 Merlin P roject, London
• T raining: F irst Aid, Communication and Job Search
• Certificate : Health and Safety at Work, Food Hygiene & NICAS Intermediate Computer
D ec 2000 –Jul 2001 London Retail Cent re, London
• Retail T raining: Customer Care, Communication, Team Building, Application Forms and
Retail
Sep 1995 - Jun 1999 Hendon College, Montagu Road Cent re, London
• Intermediate M S Applications Studies: Word, Excel and Internet
• English language
Sep 1994 - Ju1995 City & Islington College, London
• Accounting, Bookkeeping, Computing, English & Math’s
Sep 1992 - Jun 1993 Kingsway College, London
• English language
Sep 1975 – Jun 1977 Nikolayev P rofessional College, U k raine
• H N D : Electrical Installation, with Health & Safety, Circuit Design, following plans and current
testing regulations
Sep 1967 - Jun 1975 Secondary School, U k raine
• Languages, Math’s, Science, History etc.
I N T ERESTS AND H OBB I ES
Enjoys socializing with family and friends, reading fiction and non-fictional, cooking, swimming
and outdoor activities, meeting people from different backgrounds.
R EFERENCES
Excellent references available on request