Administrative assistant
Resume:
OUSTON, TX ***** EMAIL:
H DORAVERA@ICLOUD COM PHONE: 713-***-****
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DORA VERA
UMMARY
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MBITIOUS AND ENTHUSIASTIC BUSINESS PROFESSIONAL DEDICATED TO PROVIDING OUTSTANDING CUSTOMER
A
SERVICE. DETAIL ORIENTED, PROCESSES A HIGH VOLUME OF PURCHASE ORDERS WITH A COMMITMENT TO
ACCURACY. EXCELS IN MULTI TASKING AND PRIORITIZING WORK ASSIGNMENTS. ABLE TO READ, WRITE, AND
SPEAK ENGLISH AND SPANISH .
KILLS
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NOWLEDGEABLE IN MICROSOFT OFFICE SUITE, WORD, EXCEL, POWERPOINT, OUTLOOK, RECORD KEEPING
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ANAGEMENT, PROOFREADING, PROFICIENT IN EXPEDITING ORDERS, FACTS, SALES FORCE, CITRIX MOVER
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SAP, QUICKBOOKS / PEACHTREE BOOKKEEPING SOFTWARE, DATA ENTRY AND FILING IN
AND
LPHA/NUMERIC ORDER
A .
XPERIENCE
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02/2013 0
9/2014 LLOY & STAINLESS FASTENERS OUSTON, TX
A H
ALES ASSISTANT/CUSTOMER SERVICE
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ANAGE PRODUCTS SALES AND INQUIRIES FROM ASSIGNED INTERNATIONAL SALES TERRITORIES
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ONTACT SUPPLIERS AND DEPARTMENTS TO RESOLVE MISSED DELIVERIES, SHORT SHIPMENTS AND PRICING
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DISCREPANCIES
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ANAGE MULTIPLE LINE PHONE SYSTEM AND HANDLE MULTIPLE INCOMING CALLS
M
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EGOTIATE SHIPPING AND RECEIVING CONTRACTS ENSURING ON TIME DELIVERY FOR CRITICAL INVENTORY
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EVIEW PURCHASING AND SALES AGREEMENTS TO FIND ERRORS, DETECT COMMISSIONS, IDENTIFY PRICE
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CHANGES AND ELIMINATE DUPLICATION
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ERVE AS LAST LINE OF SUPPORT TO HANDLE ESCALATED CUSTOMER ISSUES
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OORDINATE AND ORGANIZE DAILY ADMINISTRATIVE OPERATIONS
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UCCESSFULLY TRAINED NEW EMPLOYEES ON SYSTEMS SOFTWARE AND CONDUCTED CONTINUING
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EDUCATION TO EXISTING EMPLOYEES
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ROACTIVELY CONDUCTED ADMINISTRATIVE DUTIES INCLUDING BUT NOT LIMITED TO BASIC HR FILING
P,
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EMPLOYEE ON BOARDING AND REVIEWING EXITING DOCUMENTS
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ROSS TRAINED TO PRODUCE PURCHASE ORDERS AND SALES ORDERS, SHIPPING, RECEIVING, AND
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OGISTICS
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05/2012 01/2013 EXCESS ELECTRICAL OUSTON, TX
H
ECEPTIONIST
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REETED, ASSISTED AND DIRECTED GUESTS, WORKERS, VISITORS AND THE GENERAL PUBLIC
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REPARED AND ENTERED SALES ORDER TICKETS FOR INVOICING AND PROCESSING EACHTREE
P ON P
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SOFTWARE
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ROVIDED WORD PROCESSING AND CLERICAL SUPPORT DAILY
P .
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12/2011 0
5/2012 CMC REBAR (TEMP) OUSTON, TX
H
ALES ADMINISTRATIVE ASSISTANT / RECEPTIONIST
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ECEIVED, SORTED, DATED STAMP, AND DISTRIBUTED ALL MAIL INTO APPROPRIATE MAILBOXES
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OORDINATED AND ORGANIZED DAILY ADMINISTRATIVE OPERATIONS
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XPANDED SALES TO INCLUDE MASS MARKET ACCOUNTS USED SALESFORCE DAILY TO ENTER BIDS
E & .
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03/2006 10/2011 CHASE/ WASHINGTON MUTUAL OUSTON, TX
H
EAD TELLER
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EMAINED CURRENT ON ALL AND ANY STATE LAWS REGARDING THE PRODUCTS AND SERVICES TO
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PROVIDE REFERRALS FOR THE FINANCIAL CENTER STAFF
RDERED DAILY SUPPLY OF CASH AND COUNTED INCOMING CASH TO VERIFY ACCURACY
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HECKED AND BALANCED TRANSACTIONS WITHIN THE BANK STANDARDS ON A DAILY BASIS
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ROVIDED EXCELLENT MEMBER SERVICES AND MAINTAINED MEMBER SATISFACTION
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ANAGED THE TELLER DRAWERS, ATM, VAULTS AND HIGH DOLLAR WIRE TRANSFERS
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DUCATION
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Y RIDGE HIGH SCHOOL HOUSTON, HOUSTON, TX
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