November *, ****

Please accept my resume for your consideration for the position of “PROJECT MANAGEMENT OFFICE

(PMO) MANAGER” in Victoria that you have posted.

I am a seasoned IT Manager skilled in leading IT resources, technical operations and business consulting

teams and I have extensive hands on program and project management experience. My Project and

Portfolio Management experience encompasses workforce planning, budgeting, project health reporting

and analysis, business process improvement and delivery management, project definition, execution,

operations transition planning, change and release management. I have worked extensively with multiple

stage gate based portfolio and project management methodologies and I am very experienced with the

PMI/PMBOK based project and program management principles as well as other project management

approaches including IBM/Rational RUP, Microsoft Solutions Framework (MSF) and others. I am also

ITIL v3 certified.

Although my family and I currently live in Calgary, we are originally from the west coast and we would

move back immediately, given the opportunity.

If you feel that I could be a good fit for this role, please give me a call.

Sincerely,

Peter Humphrys

acglow@r.postjobfree.com

Cell: 403-***-****

Home: 403-***-****

Peter Humphrys

Phone 403-***-****, Cell 403-***-****

acglow@r.postjobfree.com

51 Midvalley Crescent S.E.

Calgary, Alberta T2X 1T4

SUMMARY

A seasoned IT Manager skilled in leading IT resources, technical operations and business consulting

teams. Peter has managed teams of up to 55 staff and is experienced at leading them through rapid

business process, organizational and technology change.

Peter has 20 years of Oil and Gas industry IT experience as well as another 14 years of IT experience

leading IT consulting firms in Vancouver providing application development and project management

services to the Financial, Medical Services, Forestry, Transportation, Government, Retail and other

sectors.

Peter has extensive consulting, operational, program and project management experience, and has led

the implementation and delivery of vendor solutions, custom solutions, infrastructure implementations,

security solutions and ITIL based Service Management process and solution implementations.

ITIL v3 certified with a solid track record establishing and implementing strategic IT roadmaps, processes

and solutions for service delivery and service management, performance measurement and cost

containment.

PROJECT METHODOLOGY

Experienced in the use and application of several Project Management and Solution Delivery

Methodologies. Has attended and in some cases delivered formal training on these methodologies to

other Project Managers and application delivery staff. This includes, but is not limited to:

Rational Unified Process (RUP)

•

Microsoft Solutions Framework (MSF)

•

Various PMI/PMBOK based Project Management Methodologies and frameworks including

•

those currently used by: Suncor Energy, Husky Energy, Devon Energy, Talisman Energy, xWave

Solutions (XWAY), Minerva Technology (Minerva Way)

Traditional Waterfall SDLC

•

Iterative Development Concepts

•

Agile Development and Scrum

•

RAD

•

Yourdon / Demarco Structured Analysis

•

ITIL v2 and v3

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Critical Thinking and Problem Solving

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PROFESSIONAL EXPERIENCE

Independent Project Manager – Veracity Solutions Consulting Inc.

Calgary, AB 2002 – Present

SUNCOR ENERGY – Managed IT Infrastructure projects for with a total budget of $4.8M.

1. Deployment, testing and data migration of Suncor's Global RSA Authentication Manager

(SecurID) solution to new infrastructure and software, including new interfaces to identity

management system.

2. IBM Power 7 / AIX Server deployments and configuration to integrate with Suncor's existing IT

standards for Tier 1 Networking, Storage and backup solutions, and databases (Oracle and DB2).

3. Enterprise Service Monitoring tools and process reviews, roadmap and plan for upgrading tools

and processes. A pilot implementation of IBM Tivoli Omnibus and IBM Smart Cloud Cost

Management was also completed. Project was canceled after pilot.

4. Legacy Windows 2000 Servers OS lockdown using McAfee Solid core.

HUSKY ENERGY – Managed IT projects with a total budget of $1.85M.

1. ITIL Process Maturity Assessment and process Improvement Roadmap, IT Service Management

tools evaluation selection and implementation (Service Now).

2. Stakeholder Management Solution (SustaiNet StakeTracker)

3. SAP PI based interface between Accounts Payable and American Express Buyer Initiated

Payments Service.

DEVON ENERGY – Managed IT projects with a total budget of $3.2M.

1. Service Management/ITIL processes, and CA Service Desk implementation in the US and

Canada (Incident Management, Request Management, Problem Management, Change

Management, knowledge Management, Service Definitions, CMDB requirements and roadmap,

Custom Identity integration with Active Directory – architecture and design

TALISMAN ENERGY – Project Management / Business Analysis for projects with a total budget of

$1.2M.

1. Custom WEB application design and development for an IT Service Request Management and

Tracking solution

2. Custom WEB application design and development for a Land Acquisition and Tracking solution for

US properties and leases in New York, Ohio and Pennsylvania. $700.000.

3. Conducted project audits and post Project Assessments of IT projects for the Project Management

Office and IT Executive Team.

4. An overall review of their SDLC approach for application development for Talisman Energy's IT

Executive Team

Project Management services for Truesource Web Services and Hosting:

1. Developed marketing strategy and tactical plans for growing their WEB hosting business.

2. Recruited and hired marketing staff.

3. Guided the infrastructure planning and management of the expansion of their onsite datacenter

and offsite shared datacenter facilities.

4. Managed network and server infrastructure upgrade projects for clients of Truesource (Windows

Server 2003, Active Directory, MS Exchange Server, IIS)

5. Managed the development of a custom web site and candidate management system for a leading

IT recruitment and placement agency in Calgary. (Windows Server 2003, Active Directory, MS

Exchange Server, IIS, SQL Server)

Business Advisory services for Innocentre Alberta:

1. Evaluating, interviewing and researching several start up technology companies and their

solutions, providing technical viability and product positioning recommendations. Innocentre

Alberta, a technology incubator, uses these recommendations as input to their evaluation process

for determining whether or not to sponsor and invest in these companies.

Program Management services for xWave Solutions:

1. Provided business development, project delivery process and staff development guidance to the

Applications Delivery and Sales teams at xWave.

2. Led the preparation and presentation of formal bid proposals for custom applications development

work.

3. Led the recruitment of project delivery resources for custom application development projects.

VP Software Development –

Briyante Software Corp.

Vancouver, BC 2000 – 2003

Led 36+ IT product development, technical operations, support and consulting services staff in

•

Vancouver and Calgary. Managed an annual product development budget and consulting services

budget of $5 million dollars.

Successfully led and guided the firm and the staff through extensive strategic change in direction,

•

technical change and cultural change as the company transitioned from a privately held consulting

services organization to a publicly held product development company.

President – Benchmark Technologies Inc.

Vancouver, BC 1995 – 2000

Founded the company in 1995 as a software development and consulting firm specializing in

•

Microsoft technology based solutions, and grew it into an organization of 30 consultants, sales,

recruiting, and support staff generating approximately $4.5 million dollars of annual sales.

Provided direct consulting to key clients in the areas of IT delivery and services team restructuring

•

and change management and delivery management, project planning and project health

reporting, business analysis, and systems architecture.

Obtained venture capital funding, restructured and transitioned company from a privately held

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consulting firm to a publicly held software product development company (Briyante Software

Corp.), in 2000.

General Manager –

Minerva Technology

Vancouver, BC 1980 – 1995

Started the Vancouver operation for Minerva in 1990 as a start up operation and grew it into an

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organization of over 55 consultants, sales, recruiting, and support staff with sales of $4 million per

year in less than 5 years.

Responsible for the management, direction, planning, growth, and profitability of Minerva’s British

•

Columbia based consulting operations.

Provided direct consulting to key clients in the areas of IT delivery and project management

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process, business analysis, solution architecture and application design

Program / Project Manager:

Calgary, AB 1988 – 1990

Defined and managed project management and project delivery processes for projects

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undertaken by Minerva for its Oil and Gas clients in Calgary.

Conducting project audits, performance and quality reviews of project deliverables.

•

Prepared and presented to clients formal bid responses, project charters, estimates and budgets

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Recruited and managed systems development and project delivery staff

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EDUCATION

Bachelor of Management in Management Information Systems

University of Calgary

Professional Development:

2010, 2014

ITIL Foundations v3

2011

Service Now Administrator

2009

Kepner Tregoe Problem Solving Workshops

2007

ITIL Foundations v2

2000, 2001

PMI /PMP

1999

Microsoft Visual Basic.NET, C#

1999

Rational Unified Process (RUP)

1998

Microsoft Certified Professional

Microsoft Exchange Server 1998

1997

Microsoft Networking/TCPIP

Microsoft Visual Basic 1990

1988

Dale Carnegie – Leadership Training for Managers

1988

Sybase SQL Server

1983, 1984, 1985

Yourdon / Demarco Structured Analysis

1984

IBM Sponsored Sales Training

1983

Oracle SQL Database

TECHNICAL SKILLS

Operating Systems:

Microsoft Windows Server 2011, 2008 R2, 2003, 2000, NT4, LINUX, MS/DOS, OS/2, UNIX, DEC VAX

and ALPHA – VMS, Honeywell – GECOS, Prime – Primos, Wang

Databases:

Microsoft SQL Server, Oracle, IBM DB2, Sybase, Access, Honeywell DMIV, GE HISAM, Paradox, dBase

Languages / Development Technologies:

C#, Visual Basic.Net, JavaScript, HTML, Visual Basic 6, C/C++

MS Access, Excel, MS Word, PowerPoint, MS Project, MS Visio, Rational Requisite Pro, Rational DXE,

Rational Rose, MS CryptoAPI, PKI, MIME, SMTP/POP/IMAP API, FTP, CDO, Fortran, COBOL, Basic

Network & Internet:

Microsoft Windows Server 2011, 2008 R2, 2003, 2000, NT4, Windows 8, 7, XP, 98, 95, 3.1, 3, MS

Exchange Server 2003, 2000, 5.5, 5.0, MAILMAX Mail Server, Microsoft IIS, Apache 2.0, Internet

Anywhere Mail Server, Send Mail, Biz Talk, ebXML, IBI / IWAY Adapters

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