Customer Service Representative

April Whitfield 323-***-****

th

*** * ** ***** #**, Los Angeles CA 90002 *********@*****.***

Objective Seeking a position where my skills and abilities may be utilized.

Skill and Abilities

• • •

Office Clerk/ Receptionist Computer Literate Self-Motivated

• • •

Customer Service Rep MS Word Well Organized

• • •

Retail Sales Rep Fax, Copier, Scanner Outstanding Leadership Skills

• • •

Stock Merchandise Heavy Inbound Calls Quick Learner

• • •

Pricing / Ticketing Multi- Phone System Operator Punctual & Reliable

• • •

Landscaper & Painter Able to meet deadlines Honest Worker

Experience

Clean And Green Los Angeles CA

Cleaner / Handyman / Painter 03/01/12 -05/01/12

• Responsible for cleaning the community

• Painting – Painting residential homes, churches and walls,

• Landscaping – clean up trash & debris, trim hedges, pick up grass, and use rake

and I hoe for removing weeds.

• Event Venues – Cleanup sites, dispose of trash and debris for large community

functions/events and/or venues.

Factory 2 U Los Angeles, CA

Customer Service Representative 03/01/2010-5/20/2010

• Customer Service – Assist customers with products and /or clothing questions.

• Stocking – unloading merchandise, stocking merchandise and ticketing/pricing,

• Inventory merchandise using hand held RF Scanner.

• Did “Go Backs” – restocking merchandise back to appropriate areas

• Janitor/Maintenance – sweep floors and mop floors

The Girls Club Los Angeles CA

Office Clerk / Receptionist 08/04/10 - 10/08/2010

• Customer Service – Answered heavy multi-phone system, answer questions,

and direct calls/transfer calls as needed and take messages.

• Communicate with customers to answer questions, disseminate or explain

information, enrollment application packets, and address complaints.

• Office Equipment/machines - operate such as photocopiers and scanners,

facsimile machines, voice mail systems, and personal computers. Compile, copy,

sort, and file records of office activities, business transactions, and other activities.

• Maintain and update records, filing, and inventory, mailing, either manually or

using a computer. Assist in enrolling clients into the program and maintain files.

• Open, sort, and route incoming mail, answer correspondence, and prepare

outgoing mail. Type, format, proofread, and edit correspondence and other

documents, from notes or dictating machines, using computer.

Education

LA County Office of Education Pathways To Success Certificate South Gate, CA

2013

Fremont High School General Education Los Angeles, CA

2012

References

Rosalinda Rivas

1.

LACOE – Career Development Program Specialist

2701 E. Firestone Blvd, Suite H, South Gate, CA 90280

Tonya Miles

2.

Housekeeper

607 E. 88th Place #41, Los Angeles CA 90002

323. 455-1316

Carlo Ana Miles

3.

Cook

620 E. 97th Street, Los Angeles, CA 90002

323. 620-3712

April Whitfield

4.

Hair Stylist

607 East 88th Place, Los Angeles, CA 90002

323. 455-1316

Contact this candidate