Lisa M. Banville
Beverly Hills, FL 34465
401-***-**** * **********@*******.***
HIGHLIGHTS OF QUALIFICATIONS
. Dedicated, motivated employee with outstanding ability to thrive in high
pressure environments
. Excellent computer skills include Microsoft Word, Excel, PowerPoint,
Access, Lotus Notes, Outlook, Framemaker, Photoshop, AS 400, Sharepoint
and HTML
. Skilled in administrative assisting, managing calendars, coordinating
meetings, and planning complex travel arrangements
. Outstanding oral and written communication skills, extensive
organizational abilities including highly-effective client interaction
skills with outstanding customer service
. Highly motivated and dependable with the ability to use tact and
diplomacy in highly confidential matters
EDUCATION
New England Institute of Technology
Warwick, RI
A.S. Degree, Business Management Technology In
Progress
Katharine Gibbs School Providence,
RI
Office Administration with an emphasis in Paralegal Studies
Certificate, 05/97
PROFESSIONAL EXPERIENCE
Citizen's Bank Warwick, RI
Training & Development Coordinator
1/13 - 11/13
. Create and update training calendars
. Track training module approvals
. Coordinate materials production both print and online working with
internal and external suppliers
. Process initial communications through confirmation of data including:
user access documentation, course participation and attendance
. Update Learning Management System with course attendance and completion,
produce and distribute reports from LMS
. All administrative duties that are needed for the team during rollout
process
Carousel Industries Exeter, RI
Contracts Coordinator 10/11 - 2/12
. Develop Carousel and Avaya support quotes and work with all internal
departments to coordinate details for multi-site large/complex contracts
. Write Statements of Work and responses to request for proposals for use
in presenting to the client
. Create contracts, pricing, equipment lists, and Terms & Conditions
. Assist in the on boarding/training process on an as-needed basis
. Conference call scheduling as well as administrative assistance
. Created an informational Access database that included company names,
contacts, system used and other pertinent information
Dassault Systems - Simulia East Warwick, RI
Administrative Information Technology Assistant (Contract Position) 11/10 -
6/11
. Provided administrative support for the Information Technology Manager,
including ordering, maintaining training computers and uploading of new
software and workshops
. Facilitated and maintained project information such as invoices, purchase
orders and contracts for the Business Manager
. Managed the archiving process for project folders and customer database,
ensured all entries were appropriately documented
. Maintained and updated software for 35 training computers on a routine
basis
. Provided assistance for any and all administrative needs in a prompt
professional manner
A.T. Cross, Lincoln, Rhode Island
Lincoln, RI
Trade Marketing & Events Manager 11/07 -
01/09
. Managed all aspects of trade show coordination from inception through
completion
. Planned and managed annual Global Sales Meeting including rooms, food,
special events, marketing and sales materials, breakout meetings and take
home binders for hundreds of international sales reps
. Developed, prepared, and managed budget for trade shows and global sales
meetings
. Created, printed and launched mailings for all global divisions
pertaining to price lists for each market, price increases, and new
catalogs
. Set up and scheduled weekly and monthly teleconferencing with individual
sales team
. Managed the updating of product information to the corporate website,
promoting each item in a creative and unique way
Young America Corporation Warwick, RI
On-Site Account Manager 09/06 -
6/07
. Increased vendor participation in the rebate program by an average of 50%
per month through building personal relationships and addressing vendor
concerns
. Served as primary liaison with company vendors ensuring information was
communicated in a clear and effective manner
. Developed and tracked contracts and invoices based on monthly rebate
participation
. Created accurate and timely weekly flash reports with follow up
distribution to all category managers
. Proofed weekly ads ensuring accuracy in price, product images, language,
and grid alignment as well as paginating and proofing of the monthly
rebate book
. Set up weekly teleconferencing with corporate officers
Brooks Pharmacy Corporation Warwick, RI
Special Events Manager 05/04 -
09/06
. Achieved an increase in vendor participation through follow up phone
calls, attention to detail, and listening to vendor concerns
. Raised almost $1MM for the Children's Miracle Network by arranging for
high end contributions from vendors
. Tracked budget, paid invoices, and solicited vendors for sponsorships,
donations and participation
. Collaborated with Philadelphia Convention Center to layout the trade show
floor, meal set ups and space
. Arranged a detailed travel itinerary for over 1200 of the district
managers and store managers throughout the East coast
. Analyzed and summarized weekly reports relating to inventory and service
levels
REFERENCES AVAILABLE UPON REQUEST