IT

Karlos M. Day

***** ** *** 601-***-****

601-***-****

Philadelphia, MS 3950

********@*****.***

Employment

Cart Pusher Vowell’s Marketplace Summer 2003

• Bagged groceries for customers and carried them to their car if needed.

• Returned all carts from outside and brought them back inside.

• Stock shelves with new products.

92S-Canvas Repair Mississippi Army National Guard August 2005-August 2012

• Repair tents and tarps for military vehicles.

• GPS installation.

• Maintenance on vehicles.

Table Buser McAlister’s Deli Spring 2010-

Summer 2010

• Take customers their food and continue checking on them to see if anything was needed.

• Wash dishes

• Clean facility after hours.

Computer Technician, Intern Logista Solutions July 2012-September 2012

• Image computers for banks and companies and test them over their VPN network

• Repair computers if needed.

• Help customers over telephone in call center.

Customer Service Representative Sitel December 2012-February 2014

• Assist customers with taking payments, purchasing new products, and resolving technical issues

• Training agents for new campaigns (Comcast-Manila, Philippines)

Education

Philadelphia, MS Neshoba Central High School August 2002-May 2005

• Star Student Technology Applications – 2003 & 2004

• Art Scholarship- 2005

• Captain of Varsity Basketball Team

Mayhew, MS East Mississippi Community College January 2010-December 2012

• Computer Networking, Information Systems Technology

• Associates Degree of Applied Science

• 3.0 GPA

Skills

Workplace Safety

Work Planning For Every Occupation

Health and Safety in the Workplace

Microsoft Office (Word, Access, Power Point, Excel)

Windows Operating Systems (Windows 7, Vista, XP, Server 2003)

Computer Maintenance

Computer Repair

Computer Imaging

Networking Troubleshooting

HTML

CSS

References

Sergeant 1st Class Mike Price Clerk, Mississippi Army National Guard (601) 656-

5081

Brandon Sesser Professor, East MS Community College 662-***-****

Anthony Gray Pipeline Operator, Sunoco Logistics 601-***-****

Sandra Coleman Professor, East MS Community College 662-***-****

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