Customer Service Representative
Resume:
Andrew Branch
**********@*****.***
Queens Village, NY 11429
Objectives
To become a Customer Service Manager with a track record of managing a wide variety of customer services issues quickly and efficiently.
Client relations specialist, meticulous attention to details, Customer Service oriented, focused on customer satisfaction, excellent communication skills, Resourceful and a Pleasant demeanor.
Education
Benjamin N. Cardozo High School
June 1979 [Type the degree]
* [Type list of accomplishments]
Experience
Owner January 2000 – Present
Drew’s Cleaning Service’s Plus Queens Village
Cleaning of Kitchens, Bathrooms, Basements etc…Also some painting and lite plumbing. I help with organizing and restoring order to your house or apartment.
Cook, Dietary Aide, Pot Washer May 2002 – February 2006
Holliswood Care Center - Hollis, NY
As a Cook, my duties were to prepare and cook the meals that were planned for the residents and staff accordingly, even ad-libbed where and when necessary to complete the meals on time according to the diets.
As a Dietary Aide my duties were to plate food and utensils to serve the residents and staff making sure that all diets where followed to the letter set forth by the Dietian and Supervisor.
As a Pot Washer my duties were to be responsible for all pots, pans and utensils the Cook needed in order to finish their assignments.
Customer Service Representative - January 1001 – July 2001
JCLE Holdings – Astoria, NY
Answer phones, take orders and coordinate customer accounts for local mailing company, and also provided assistance billing accounts receiving and shipment of various products.
Stock and Inventory Clerk – February 2000 –July 2000
Five and One Food Stores (Key Food) – Queens Village, NY
Received stock, shelved food products, maintain accurate inventory of stock and assist customers.
Sales Assistant- September 1995 – December 1999
Katz Media – New York City, NY
Maintained sales agreements between the advertising agencies and television stations, this included receiving orders, transmitting orders to stations, confirming, generating contracts and resolving discrepancies.
Assisted Account Executive with preparing presentations using ratings and research information, and handled heavy phone contacts with buyers, advertisers and television stations.
Accomplishments:
I’ve created personal relationships with customers and clients and developed a lifelong friendship with them after meeting and assisting them with their situations. After establishing these relationships, I have been introduced to others because of my ability to help improve myself and others by listening and learning from past experiences and being consistent and willing to learn and understand what is needed for each individual.
Additional Work Experience:
Dietary Aide for Long Island College Hospital – Brooklyn, NY
Customer Service Representative for Economy Handicrafts – Woodside, NY
Shipping and Receiving Clerk for Breglio’s School Supplies – Queens Village, NY
Mail Clerk, File Clerk, Photo Researcher & Revisionist for United Press International – NYC, NY
Outpatient Billing Clerk for Woodhull Hospital – Brooklyn, NY
Primary Assistant Counselor for STARR House for Young Adults and Teens in a Rehabilitation Program- Brooklyn, NY
Driver for PTM Management (Access-a Ride) Jamaica, NY
Landscaper and Lawn Care Provider – Queens Village, NY
Skills
* *
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