Customer Service High School

Alek Pardo

Merchandiser - FRY'S ELECTRONICS

Huntington Beach, CA

*********@*****.*** - 714-***-****

I am a hardworking, professional with a lot of experience in warehouse work and retail work. I am a quick

learner, who is very industrious when it comes to learning my job and progressing within whatever company

I am at. I am very helpful to my co-workers and customers all the time. I am very confident in my abilities

mentioned below and I am always punctual and consistent.

WORK EXPERIENCE

Merchandiser

FRY'S ELECTRONICS - September 2010 to Present

Job Description:

- Customer Service: Assist customers with products and answers to any and all questions.

- Inventory/Receiving: Set up products from receiving on the floor and set up schematics for displays.

- Store Maintenance: Clean and organize department when either not busy or closing.

Operations Lead

OMNI DIGITAL PRODUCTS - May 2004 to September 2010

Job Description:

- Customer Service: Process customer orders, provide answers to questions about products, resolve problems

such as; shipping issues, billing issues, etc..

- Inventory/Receiving: Pull product for shipping, photograph products for website, inventory counts every

month.

EDUCATION

Edison High School - Huntington Beach, CA

2000 to 2004

ADDITIONAL INFORMATION

OFFICE SKILLS:

Microsoft Word, Excel, PowerPoint; Internet, Email, QuickBooks experience, 60 WPM. Knowledge/ experience

with FedEx, UPS and USPS shipping programs. IQC procedures such as functionality tests and customer

dispute tests. Operate various equipment such as lamination machines, copy/print machines; bookkeeping

knowledge and experience.

Contact this candidate