Customer Service Real Estate

Johanna “Anneke” Verschoor-Richter

*************@***.*** 954-***-**** W eston, Florida 33327

PROFESSIONAL SUMMARY

Multilingual and multicultural professional, fluent in Spanish, English, German and Dutch, with

over twenty years of global experience in translation and office administration. Expertise in

marketing and advertising, medical device and pharmaceutical terminology . Has lived and

worked in Europe, Latin America, and the United States.

SKILLS SUMMARY

• Certified Translator in Spanish, English and German. Native fluency in Dutch

• 12-month on-site document translation experience in Johnson &Johnson quality remediation

project in Switzerland

• International background, lived and worked in Latin America, Europe and the US A

• Independent self-starter, team oriented, flexible, performs well under tight deadlines

FIELDS OF EXPERTISE

• Technical manuals, marketing studies, marketing questionnaires and promotional material

• Medical devices, process validation procedures, quality assurance, SOPs, work instructions

• Real estate law, immigration law, liability law, construction law, sworn testimony

• Education management

WORK HISTORY

Maetrics, LLC – August 2013 - August 2014

Contract translator in a multinational team on the Global Quality Remediation Plan of the

Johnson & Johnson / DePuy-Synthes quality system transition – Zuchwil, Switzerland.

Responsibilities included German<->English translation of documents related to the regulatory

compliance of medical device manufacturing, such as:

• Engineering studies, SOPs, instruction manuals, process validation procedures, NCRs, CAPAs

• IQ, OQ and PQ processes, document control, change control documentation

• Gage and measuring device management system, capability studies for the suitability

assessment of measuring and testing equipment in relation to the product

• Power Point training courses such as GMD Lifecycle, Risk Management, Engineering Stud ies,

and Validation Training

Freelance Translator and Interpreter Assignments - 1986-2013

• Wageningen University – 270-page Doctoral Thesis on anthropological study in Mexico, ES ->EN

• Lieberman Research Worldwide, LLC, – Market Research questionnaires, promotional material,

Los Angeles, EN->SP and EN->GE

• CSD-Group, Inc. – Real estate development contracts, MOUs and NDAs; coordination of

marketing efforts on international trade shows: Expo Real and MIPIM, Europe

• Mini-Pac Storage, Inc. – Advertising material, contracts, Long Beach, CA, EN->ES

Johanna “Anneke” Verschoor-Richter

*************@***.*** 954-***-**** W eston, Florida 33327

• Pacific Interpreters, Inc. - Over-the-phone medical interpreting, ES< –>EN

• ITT Sheraton, Chile - Contracts, business plans and legal document ation for hotel development

projects in South America, ES<->EN

• Warner Brothers Corp. - Construction documents for Theme Park, Madrid, EN->ES

• Fluor Daniel Corp. - Construction manual for 4-story office building of major international

mining contractor in Chile, EN->ES

• US Postal Inspectors – Extensive classified material in criminal case, ES->EN

• US Federal Court – Testimony of defendants in international criminal case ES->GE->EN

• Richard Schneider Enterprises, Inc. - Interpreter in legal depositions in attorneys’ offices on

medical malpractice, liability, OSHA and Workers’ Compensation cases, ES<->EN, California

• Bavaria Film-Atelier GmbH, Munich – Subtitling of two short films, GE ->EN

• Interpreter on numerous trade shows in Germany and Switzerland, GE/ES/EN

Administrative Assistant – 2005-2013

American Heritage School, Plantation, FL

• Performed general administrative duties to support Upper School Administration

• Interpreter in guidance meetings between foreign families and school staff

• In charge of student attendance system. Produced daily attendance r eports, interfaced with

Dean of Students and Principal on a daily basis

• Kept track of all school news, e.g. sports and fine arts activities, college representative visits,

blood drives, newspaper publications, newsletter, morning announcements, after school help,

to respond to daily inquiries

Teaching

• Private German tutor to Junior High School students– advanced level, 2006-2009 – FL

• Spanish and German Teacher, one-on-one, 1986-1987, Berlitz Institute of Languages – CA

EDUCATION

• Staatlich gepr. Übersetzerin Englisch/Spanisch/Deutsch - Sprachen-und Dolmetscher Institut,

Munich, 1985

• Woodrow Wilson High School, Long Beach, California

• Colegio Madrid, Mexico City

COMPUTER SKILLS

SDL-Trados Translation Memory; Microsoft Office (Word, Excel, Outlook, Power Point, Visio)

CERTIFICATES & LICENSES

• California State Administrative Hearing Interpreter in Spanish and English – 1986, State of

California Personnel Board

• Florida Real Estate Sales Agent License – 2007, DBPR, Florida

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