Administration/Clerical

LAKESHIA N. HATCHER

**** ****** ***, **********, **** 45238~ (C) 513-***-****

***************@*****.***

Professional Summary

A highly resourceful, flexible, innovative, and enthusiastic individual who

possesses a considerable amount of knowledge regarding administrative and

office procedures. A quick learner who can absorb new ideas and is

experienced in coordinating, planning and organizing a wide range of

administrative activities. Well organized and an excellent team player with

a proven ability to work proactively in a complex and busy office

environment.

Skills

. 60 plus WPM typing speed Articulate

and well spoken

. Excellent planner and coordinator Professional

phone etiquette

. Customer service - oriented Excellent

communication skills

. Accurate and detailed Works

well under pressure

. Advanced clerical knowledge Flexible

. Conference planning Team

Building

. Filing and data archiving

Project Planning

. HIPPA compliance

Microsoft Word

. Excellent organizational skills

. Epic

Work Experience

Administrative Assistant and Veriphy Coordinator

04/1999 to 9/2014

Mercy Health Hospital - Cincinnati, Ohio

. Perform routine clerical and organizational task.

. Demonstrates the ability to maintain composure and work efficiently

. Assist the Radiologist.

. Prepare cd's/x-rays for patient and physician pick up and/or mailed

out.

. Tally and keep track of the department patient satisfaction surveys.

. Track and document all critical results through our Veriphy system.

. Maintains strict confidentiality regarding patient information in

accordance with HIPPA regulations, as well as sensitive company and

employee information

. Demonstrates effective verbal and written communication skills when

interfacing with other employees, patients and customers.

Ambulette Driver

01/1995 to 03/1999

. Transport wheelchair bound patients to and/or from hospitals and

medical care facilities.

. Ensures patient is safely secured in ambulette vehicle following

company policies, properly

utilize wheelchair lift.

. Completes patient care and billing reports for every trip.

. Demonstrates the ability to properly use all company provided medical

equipment within scope of practice.

. Dispatched emergency and non-emergency calls.

Education

High School Graduate

1994

Western Hills High School

. 3.0 GPA

University of Cincinnati - Raymond Walters

Walden University - Current pursuing a degree in Psychology

Affiliations

National Coalition of 100 Black Women Cincinnati Chapter

11/2011 to Current

(1st V.P. of Programs)

Advocating on behalf of women and young girls through strategic alliances,

education, health, leadership development, mentoring, and volunteering.

Chairperson for the 1st Annual NC100BW Cincinnati Chapter "Strands of

Pearls" (2012-2013)

The program amounts to a four month tour de force emphasizing values, goal

setting, personal presentation, grooming, decorum, and acceptable dating

practices. The objective of the program is to offer enriching experiences

and opportunities for participants to expand their network with achievers,

and mentors, and to further develop their personal, social, and leadership

skills through a variety of social, educational and cultural activities.

New Friendship Baptist Church Youth Advisor/Praise Dance Instructor

(2005 - 2013)

Facilitate discussion with the youth, lead games and activities, and serves

as mentors and role models of faithful Christian living. Understanding

physical, emotional, and spiritual development of the youth we are

ministering to. Praise dance helps develop the ministries of music, drama,

dance and the visual arts and incorporate these in the worship of the

church so that the worship of the congregation is enhanced to the glory of

God. This ministry ultimately helps the church fulfill their God given

vision; help people from our diverse community grow in their relationship

with Christ and with each other.

Certifications

2yr Vocational Program - Dental Assistant Certificate (Western Hills High

School) (92-94)

SAW - (School at Work Program/Mercy Hospital Western Hills)

(2013)

An 8 month program of enhancing technical skills, developing communication

skills, team work, critical thinking, and problem solving to help assist

you in furthering your education

Contact this candidate