Customer High School

Tennille Jordan

* ******** ****** *** *

Dudley, MA 01571

Phone: 508-***-****

E-Mail: ***********************@*****.***

Professional Summary

Sitel with 4+ years experience. Areas of expertise include Multitasking Problem solving Customer care, rapport building,selling consulting .

Core Qualifications

Demonstrated ability to interact effectively with senior management

Broad research and consulting background

Excel in rappot building, problem solving and selling,Customer Satisfaction,Customer Needs Assessment,

Proficient in Typing and self motivation.Strong verbal communication

Outstanding interpersonal skills

Issue resolution

Quick learner

Computer proficient

Extremely organized

Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook Express

Skilled at legal/non-legal research

Experience

July 2006 to March 2010

sitel bogalusa, la

Customer relations,

Worked With the public to consulted with their vacation plans. Also worked with the public with problem solving of their personal accounts for a bank. Knowledgeable in computer program like word excel, sabre.

Education

12 Blackstone valley tech regional high school. upton, ma

painting and decorating Painting and decorating

Completed training: Professional Prospecting Skills, Selling Skills and Techniques, Consultative SellingRelevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing

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