Business Analyst

Stephen Agbolabori

832-***-**** ***** Paleo Court, Sugarland, TX 77478

************@*****.***

Summary of Qualifications:

Analytical and result-focused professional with a well-balanced combination of business,

management, and technical skills.

Bachelor of Business Administration in Computer Information Systems

December 2012

University of Houston-Downtown

Houston, TX

Employment History:

EMPYREAN BENEFIT SOLUTIONS, Houston, TX

Business Analyst January

2014– July 2014

Point person for Campbell Soup account. Supported projects through the use of SDLC

and managed project scope, project deliverables and required data gathering on client.

In charge of designing software process flow, developing methodologies and project

implementation.

Managed Dresser Rand accounts through the use of data mining Microsoft SQL tool.

Extracted data from the system to report to managers, clients and carriers.

Liaised between the client, medical/dental carriers and employees to perfectly execute

Client’s Service Level Agreements (SLA). Managed cases through Salesforce, processed

Indicative Data Files received from client. Trained end-users on systems; extract,

imported and loaded data on regular basis.

Acted as subject matter expert for 8 carriers’ data files, daily reporting of system issues

and best practice.

Maintained issue logs, approval and project logs. Created templates and user

documentation for process work flow, forms, how to’s, and troubleshooting guides.

CROSSMARK, Inc., Houston, TX

Data Analyst July 2013 - December

2013

Engaged daily with CROSSMARK’s communication device for the purpose of accurate

planning, reporting, and reviewing work. Implemented retail schematics and

merchandising materials as assigned.

Developed a professional working relationship with store management, associates and

other merchandising companies to effectively meet company and client objectives.

Assigned to 12 stores to regulate the relationship between the retailer and the

manufacturer thereby increasing and maximizing sales volume. Worked on projects for

Nielsen, Johnson & Johnson, Coca-Cola, Samsung, Wal-Mart, Sam’s Club, Home Depot,

Incomm, Lowes, Target and Fiesta.

INCA GLOBAL ENTERPRISES, Inc., Houston, TX

Staff Accountant – AP/AR

November 2012 – May 2013

Responsible for the following: Preparing financial statements, Generating payroll

checks and reports, Preparing billing and maintaining accounts receivable, interfaced

with clients to analyze business needs and maintain better records, assisted

management with personnel recruitment and orientation meetings, trained and

supervised employees.

Project Experience:

Guri do sul restaurant – project management course

Project Manager for 4 person project team: objective was to implement website and a

back-end database for an existing firm. Performed various tasks such as building a

back-end database for the employees and company website.

Technical Experience:

MySQL – create reports, ran queries, SSRS, Business Warehouse, Salesforce, HR Admin,

WebApps, CRM, ESS, SAP Basic, LeanKit, Tableau, SDLC, ETL tool, IBM Cognos, Microsoft

Office Suite (Outlook, Access, Excel, Word, PowerPoint, Visio, SharePoint, Project)

Member of AITP (Association of Information Technology Professionals) * Training for the CBAP

certification

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