ESL Teacher
Resume:
Helena Dickenson
Laval-West, Quebec
H7R 2Y2
******.*********@*********.**
1. SUMMARY OF EXPERIENCE
Experience in teaching English as a second language courses at the college level (all levels, including
business English and translation (French to English and English to French). Many years of experience in
translation, human resources, training, coaching, consultation and business development in the
pharmaceutical industry.
Now that I have retired from teaching at CEGEP, I would like to continue teaching English as a second
language on a part-time basis and impart my knowledge of the language to students I will have the
opportunity and privilege to teach. I understand the principles of didactics and always endeavour to
employ innovative pedagogical/andragogical approaches. Furthermore, because of my experience in the
corporate world, I am able to create activities which have real-world relevance.
2. PROFESSIONAL EXPERIENCE
CEGEP Montmorency January 2014 to November 2014
ESL Teacher (Business English)
CEGEP Marie-Victorin September 2013 to December 2013
ESL Teacher
CEGEP de l’Abitibi-Témiscamingue
ESL Teacher January 2012 to May 2013
CEGEP Montmorency November and December 2011
ESL Teacher
Kaifeng University, China (CEGEP Marie-Victorin) September and October 2011
ESL Teacher (Business English)
CEGEP de Terrebonne January 2010 to May 2011
ESL Teacher
Member of the Commission des études from September 2010 to May 2011
CEGEP Lionel-Groulx January to March 2011
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ESL Teacher
CEGEP Montmorency January to December 2010
ESL Teacher (English and translation)
SERVICES HÉLÈNE DICKENSON 2006 to 2009
Provide translation and training services
QUINTAL & ASSOCIATES 2000 to 2005
Human Resources Consultants,
specialized in the pharmaceutical industry
Director of Training/H.R. Consultant
H.R. Consultant:
Meet clients in order to determine candidate profile. Decide upon recruitment strategies, conduct
telephone screening interviews as well as interviews in person, administer personality and skills tests,
make recommendations, negotiate salaries, and make job offers.
Training:
Set objectives of the Training Department. Develop strategies and business plans in order to meet
objectives
Develop and/or update and facilitate various training programs
Meet customers to determine training needs in order to develop a plan and training strategies
Research, develop, create, write, translate, and deliver interactive training programs, utilizing
innovative methods and assessment tools
HÉLÈNE DICKENSON TRANSLATION SERVICES 1997 to 2000
ALLERGAN PHARMACEUTICAL INC. 1986 to 1997
Executive Territory Manager (Field Sales Trainer) April 1994 to April 1997
Eastern Canada
Carry out administrative duties
Train pharmaceutical representatives (Eastern Canada)
Manage major accounts in Quebec
Coordinate meetings, presentations, conventions
Coordinate Continuing Medical Education programs
Develop marketing strategies
Allergan
Territory Manager (Pharmaceutical Sales Representative) October 1988 to March 1994
Plan and coordinate sales activities within territory
Organize group presentations
Develop new markets
Negotiate contracts
Provide scientific/technical support
Allergan
Supervisor, Human Resources February 1986 to October 1988
Recruit staff (all levels throughout Canada)
Handle employee relations
Oversee employee benefits
Offer career consultation services
Supervise one secretary, one receptionist, one filing clerk, one payroll mistress and contractual
employees
Write, edit and translate company newsletter
Train management team
3. EDUCATION
TESL Teacher Training Certificate 2012
Oxford Seminars, Montreal
Masters in Teaching at the College Level Ongoing (since 2010)
(Performa)
M.B.A., Pharmaceutical Management Completed 2 courses
Université Laval, Quebec
Bachelor of Arts (specialized in translation) Graduated with distinction
Concordia University, Montreal
4. DEVELOPMENTAL TRAINING
Supervision, Sales (PSS III, Xerox & DPS – Dimensions of professional selling, Tandem), negotiations
(Acclivus), computer, recruitment (McGill University), training consultant (Leadership Management
International), coaching (Professional Sales Coaching, Learning International), Time Management
(Franklin Quest); Enhancing Leadership and Organizational Change (Psychometrics Canada), The
Managers and Supervisors Conference (Skillpath), Becoming a coach rather than a boss (H.E.C.), French
& English continuing education (Translators and Interpreters of Quebec). Effective Personal Productivity
(Leadership Management International), MBTI Level I & MBTI Level II (Psychometrics Canada Ltd.).
Accredited by Psychometrics Canada as an M.B.T.I. (Myers-Briggs Type Indicator) practitioner.
5. ADDITIONAL INFORMATION
Perfectly bilingual (English and French)
Computer literate
Hobbies: Reading, writing, travelling, gardening, volunteer work
References available upon request
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