Manager Management

JAMES M. VOSK

*** ******** *****

Home Phone: 908-***-****

Toms River, NJ 08753

Cell Phone: 908-***-****

_

PROFESSIONAL EXPERIENCE

**** - *******

Vosk Associates 2, LLC. (Self Employed - Sole Proprietor)

59 Oceanport Avenue

West Long Branch, New Jersey 07764

Owner of a successful consulting & mystery shop company, which supplies

process analysis, monitoring and reporting to aid in corporate growth and

improvement.

1. Established working relationships with my customer base in order to grow

my business by helping customers expand their base of operations.

2. Created a database using MS Excel that customizes and creates forms used

for tracking information specific to clientele needs. Daily survey

information is uploaded and sorted by fields to track information that

can then be downloaded to create spreadsheets, charts, graphs, etc

specific to each set of client requirements.

3. Recruited, hired and trained temp employees for analysis gathering and

survey taking. Briefed feedback and guidance on results from surveys

taken to all levels of corporate management.

4. Studied and monitored regional and national retail/service oriented

companies for efficiencies in traffic flow and pattern, functional

design, distribution skills, time trials, property and inventory

management, lost/stolen and theft controls, quality controls and overall

customer satisfaction.

5. Audited and analyzed corporate policies and procedures for efficiency

improvement and compliance with maintaining standards in accordance with

State, OSHA, and Health Department Regulations and Codes.

6. Provided Monthly and Final Report Analysis on statistics gathered and

offered process improvements for correction and corporate growth.

Reports were submitted in excel format and were used for trend analysis

and management performance metrics such as bonuses and promotions.

7. Clients included: Burger King, Krispy Kreme Doughnuts, Wendy's, The

Pizza Ranch, Friendly's Ice Cream, Steak Escape Cheese Steaks, Maui Wowi

Smoothies, Rita's Ice, Holiday Inn Hotels and Commerce Bank.

2007 - Present

Facilities Manager, Sapphire Builders, Inc.

West Long Branch, NJ

For the past 7 years I have been working as a Facilities Manager for a

local Home Builder.

. Establish working relationship with customers and clients to ensure that

all aspects of jobs are moving along correctly and on time.

. Perform all daily maintenance tasks and repairs as needed.

. Procurement of bids from sub-contractors

. Project timeline and cost analysis

. Daily tasks including but not limited to painting, construction work,

masonry, minor electrical & plumbing maintenance.

. Review and approval of change orders with clients and customer.

. I work mainly outside in the elements year round and worked overtime &

weekends as required.

. Proficient in Microsoft Professional Suite (Word, Excel, Outlook,

Publisher and PowerPoint) Proficient in Database Management

1996 - 1999

Boston Market, Inc. (General Manager)

Bricktown, New Jersey and

Brueggers Bagels, Inc. (General Manager)

Responsible for total Management of the Facility to include:

8. Setting goals and objectives for the business

9. Developing and implementing marketing plans to increase business

10. Hiring/Firing and Training Staff in accordance with Corporate Policy

and Procedures

11. Inventory and Property Management to ensure all leases on vendor

equipment

12. Managed all maintenance leases and subcontractor repair leases for

multiple franchises

13. Researched and priced new equipment as needed, as well as made

arrangements for the disposal of broken or obsolete equipment

14. Food and labor cost control

15. Prevention of theft/loss/and damage control

16. Prepared franchises for ServSafe Inspections and Audits. (ServSafe is

an Independent Auditing Agency that inspects the food industry in

accordance with Board of Health and OSHA standards. Each franchise must

have a ServSafe "certified" Manager on duty at all times).

17. Expert in auditing requirements and knowledge of requirements for the

Board of Health, OSHA, and ABC (Alcohol & Beverage Commission)

18. Interfaced with all levels of staff from corporate management to

franchise owners.

1992 - 1996

Rooney's Ocean Crab House (General Manager)

Long Branch, New Jersey

And

The Varsity Club (General Manager)

Fair Haven, New Jersey

At Rooney's Ocean Crab House

19. Coordinated and supervised the grand opening of a new 400 seat, high

volume upscale seaside resort restaurant

20. Planned the functional design and workflow of the kitchen, bar and

dining area

21. Hired and trained a staff of 50+ employees

22. Trained entire staff in the RMS Touch Screen Restaurant Computer System

23. Enforced compliance with Health and Safety standards to include Liquor

Control

24. Coordinated and planned all banquets, affairs, and corporate events

25. Conducted Inventory and Property Control measures

26. Interviewed, hired and scheduled all musical entertainment for the

restaurant as well as weddings, private parties and corporate events.

At Varsity Club:

27. Responsible for the management of the facility and four (4) other

managers

28. Managed all vendor ordering including food, liquor and supplies to keep

inventory current

29. Responsible for cash flow, profit analysis, payroll, and hiring/firing,

theft and loss prevention

30. Trained all employees on Remanco and Sable restaurant computer systems

1989 - 1992

Shore Oaks Golf Club (Presently Eagle Oaks Golf Club) (General Manager)

Farmingdale, New Jersey

31. Responsible for the operation, training and financial supervision of

the Clubhouse

32. Managed food and beverage operations for the Grill, Main Dining Room,

Banquet Room and Half Way House

33. Worked closely with golf pro in coordinating and running all members

golf events.

34. Responsible for Member Relations/Communications (Met monthly with golf

committees)

35. Organized and supervised all fund raising and outings events

36. Hired/Fired/Trained all staff

1984 - 1990

All Occasions Catering and Specialty Foods (Owner)

Point Pleasant Beach, NJ

37. Established a successful catering business

38. Developed a business plan, store design, product and menu selection, as

well as unique presentation of food items

39. Provided catering services for the Garden State Arts Center 1988, 1989,

1990

40. Provided catering services for groups of 1000+ for various events and

corporations, including AT&T, Bell Core, Newark Center Building and Shore

Oaks Golf Club

41. Developed marketing plans to increase business

1977 - 1984

Managed several local restaurants (The Pour House/Drawbridge Steak

House/The Court Jester)

42. Responsible for the daily operation of the restaurants

43. Planned and Priced Menus

44. Managed Inventory Control and Ordering

45. Responsible for reducing theft and spoilage

46. Trained/Hired/Fired Staff

47. Keep compliance with State Regulations and Liquor Control Board

48. Employee Scheduling and Payroll

1971 - 1977

Boston Red Sox (Professional Baseball Player)

49. Drafted in third round of regular draft (63rd overall)

50. First pitcher drafted by Boston in 1971

51. On Boston Red Sox 40 man Major League Roster in 1977

EDUCATION

Montclair State College, Montclair, NJ - Business Administration

I also have an Active Real Estate License

COMPUTER SKILLS

Proficient in Microsoft Professional Suite (Word, Excel, Outlook,

Publisher)

Proficient in Database Management

VOLUNTEER SERVICES

2002-Present

West Long Branch Travel Baseball Club

Created and Manages a Travel Baseball Club in the town of West Long Branch.

Recruited players and grew the club to multiple aged teams. Responsible

for three annual fund raising events (Golf Outing/Christmas Cookie Sales/

and River Boat Dinner Cruise) that ensures each child the opportunity to

spend a week in Cooperstown, NY participating in baseball tournaments with

other teams from across the country.

2013-Present

Habitat for Humanity

Last year I was involved with "Habitat for Humanity" along with a group of

friends (20 or so) and we spent a weekend in July in Toms River re-roofing

several residential houses that were affected by Sandy. This year (2014)

during a weekend in July we traveled to an area in eastern Pennsylvania to

do work for Habitat for Humanity.

PERSONAL

I possess a valid NJ driver's license. I am a US Citizen, Non-Smoker and

in excellent physical shape. I just moved to Toms River in August. I

would pass a personal background test as well as a drug test if given. I

am willing to travel if that was required of the job. I have now started my

third year as the pitching coach for the Point Pleasant Beach Varsity

Baseball Team.

REFERENCES

Available upon request

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