Elmer Hernandez
* ******* ******, **** ** ***** 518-***-**** *************@*******.***
Profile: Over 10 years of experience in a warehouse setting, 700 hours of training in small engine
repair and masonry through a New York State Department of Vocational school, And over 3 years in
customer service and sales. With this experience and training I have developed a high level of work
ethic with an emphasis on problem solving, customer satisfaction, and teamwork. I have received high
honors and currently maintain a GPA of a 3.5. I am a proven leader and thinker which allow me to
multi-task many different projects and ensure deadlines are successfully completed.
EDUCATION:
ITT Technical Institute, Albany, NY
Associates in Occupational Studies- Electronics Technology
Anticipated graduation: 12/ 2013
Current GPA- 3.5
TECHNICAL SKILLS
DC Electronics, AC Electronics and PC Technology
Networking Concepts, Electrical Devices I & II, and Digital Electronics
Electronics Communications System, Control System and Microprocessor
Series, Parallel and Combination Circuits
System configuration and optimization
Hardware installation and Peripheral devices
Resistive, inductive and capacitive circuits
Regulated power supplies and Network Protocols
Oscilloscope, Multi-Meter, Soldering and Wiring Schematics
PLC hardware and Ladder logic diagrams
Linear op-amp circuits and Negative feedback circuits
PROFESSIONAL EXPERIENCE:
Outbound Warehouse Supervisor, Sysco, Clifton Park, NY August 15, 2014 – Present
Supervise the daily work and safety of employees engaged in order selection, product
replenishment, order loading, including all warehouse functions, selectors, loaders and night
forklift operators.
Supervise labor hours and consumable supplies within budget. Prepares work schedules
including extra work days and shifts as needed.
Supervise the proper utilization of Company assets in support of the warehouse. Coordinates
required repairs with proper departments as necessary.
Review night warehouse functions and various warehouse productivity reporting. Suggests
efficiency ideas, cost reduction measures and assists with implementation of changes within
night warehouse.
Conduct shipping and loading audits daily ensuring all required documentation is accurately
completed (including HAACP, food safety and catch-weight documentation) and that material
is handled and stored correctly with a minimum potential for loss.
Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean
warehouse.
Assist with the training of new associates, including cross training of existing associates.
Maintain associate relations through regular department or pre-shift meetings; maintains on-
going interaction; keeps open communication channels with associates by answering questions
and explaining policies and procedures; monitors associate morale; and submit and respond to
ideas to improve associate engagement and enablement.
Interpret trains and consistently enforces Company policies and procedures.
Coordinate efforts with Safety department to aid in training, conducting associate observations,
up-dating preferred work methods, conducting accident investigations to determine root causes,
and routine safety inspections. Makes recommendations for disciplinary action and/or behavior
modification where required.
Perform management functions of staff selection, development, discipline, performance
reviews and/or terminations.
Perform the duties of employees supervised and other related duties as needed.
Comply with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)
Service Department Supervisor, Earl B. Feiden., Latham, NY March 2014 - Present
Supervise 6 service technicians, 2 customer service reps, and 1 parts man
Accomplishes customer service human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and disciplining employees;
communicating job expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions; enforcing policies and
procedures.
Perform service duties, supervise and coordinates activities of workers to insure that all
upkeep, inventory and repair of appliances is completed in an efficient manner.
Setup purchase order and scanning system to improve storage of parts and inventory
Warehouse Coordinator/Supervisor, Chobani Inc., New Berlin, NY July 2007 – October 2013
Warehouse Coordinator/Supervisor,
Review shipping or receiving orders and requests for movement of materials and products
Supervise and coordinate daily activities of workers engaged in materials movement or handling,
receiving, loading, unloading, transporting, stacking, order filling, and shipping
maintaining stock in the warehouse and production plant
Load and unload trucks
Ensure all paperwork is properly filled out
Put away all incoming loads in racks up to five levels high
Super User, (received commendations for this position)
Put up barcodes and get warehouse ready for new scanning systems
Give classes and train all warehouse employees how to properly use their new scanning
systems
Tested and trouble shoot scanners to ensure their working properly
Supervisor, Capitol Health Care Linen, Troy, NY June 2005 - June 2007
Supervised employees and ensured there was work on their machines
Stocked bins with client orders as well as loaded and unload trucks
Managed inspections on all material put through the machines
Packer, Hannaford Distribution Center, Schodack, NY July 2003 - May 2005
Load and Unload product
Ensure all loads were accurate and ready to ship to stores
Selected cases through automatic delivery system
Trained new employees
SKILLS/QUALIFICATIONS
Team Player Persistent Microsoft word
Professional Problem Solver Microsoft PowerPoint
Courteous Organized Enthusiastic
Positive Attitude Communication Skills Multi-Tasked
Bi-lingual Microsoft Excel