Administrative Assistant Office

S H A N E Q U A S M A L L S

**** **** ****** . *** ******* . CALIFORINA. 90043

(6 4 6) 4 0 0 - 2 4 9 4 . ********.******@*******.***

E D U CAT IO N

Manhattanville College, Purchase, NY

Bachelor of Arts, May 2014

Major: Business Management Minor: Philosophy

WO RK E XP E R IE N CE

CAMBA - Brooklyn, NY

Administrative Assistant I, Summer 2014

. Facilitate enrollment procedures, such as contacting selected youth,

scheduling appointments, processing intake forms, collecting

documents, and data entry.

. Implemented organizational methods to improve and ensure office

efficiency:

o Input payroll hour data into an excel spreadsheet and DYCD

database for SYEP participants

o Created a filing system to organize the documents of over 424

participant files

o Conducted weekly audits to update and maintain participant files

as new information was received.

. Communicate with SYEP worksites and Monitors, to help mentor and

monitor interns' progress to ensure the success and mission of the

program.

CAMBA - Brooklyn, NY

Site Monitor, Summer 2012, 2013

. Served as liaison

between SYEP (Summer Youth Employment Program) participants and CAMBA

by conducting frequent site visits to employment

locations to observe facility conditions, interview participants to

ensure they understand their responsibilities, and ensure youth

clients and employers are working appropriately together.

? Provided conflict resolution and

mediation between employers and employees, as needed.

. Distributed, collected and calculated participant timesheets ensuring

employment regulations were enforced.

New York City Mission Society - New York, NY

CREW Leader, Summer 2010

? Collaborated with outside presenters to construct

and facilitate workshops for SYEP participants.

? Supported and encouraged the

growth of the CREW participants by creating a system to track the

progress and aid in program evaluation process.

? Provided administrative support to staff with daily

office tasks and sustained all office policies and

procedures.

INTERN EXPERIENCE

Northwestern Mutual - White Plains, NY

Administrative Assistant Intern, Spring 2013

. Provided office support functions including word processing, filing,

copying, composing a variety of

business documents, reception, gathering and compiling data, and

balancing and coordinating a workload for multiple projects while

meeting expected deadlines.

. Assisted in drafting and re-creating forms, printing and copying

information for distribution.

SKILLS

. Proficient in Microsoft Office Suite (Word, Excel, Outlook,

PowerPoint)

References Upon Request

Contact this candidate