Certified Scrum Master

Karla K. Smith

***** **** ** * *****.*.*****@*******.***

Maple Grove, MN 55311 763-***-**** (H)

612-***-**** (C)

ROLES EXPERIENCE SUMMARY

Scrum Master Karla offers 17 years of technology leadership and developmen

Technical Lead

Results-driven technology professional with experience in empo

Sr. Software Developer

communication along with process and technology improvemen

SKILLS INVENTORY

CERTIFICATIONS

Certified Scrum Master

• Significant technology leadership (8+ years) with multiple an

Certified Professional Project Manager

• Change management experience in several large business

• Expertise in process mapping, process documentation, train

TOOLS/METHODS

• Skilled collaborator and communicator with project teams, s

Scrum

Agile • Cross-functional management in matrix organizations with v

Extreme Programming

• Contract management experience with onshore/offshore 3

Waterfall

RUP

JIRA

EXPERIENCE HIGHLIGHTS

Greenhopper

•

Rally Technology leader for a start-up health benefits compa

MS Project Responsibilities included requirements gathering, des

Technoplogy: Java, JSP Webwork, Struts, Spring, Servlets, implementation and application development. Collaborated

EJB and JMS, Oracle, SQL Server, Hibernate, Junit, JMock,

software. Promoted team education with symposiums and

EasyMock, JBoss, Websphere, WebLogic, Ant, Jeeves,

• Scrum Master and Technical Lead for an Electronic Medi

Eclipse

process that included iteration, story, and task planning, p

all team members, iteration demos, daily stand-up meetings

INDUSTRY APPLICATIONS • Technical Lead on legacy application for an assisted liv

Healthcare Management definition with diverse team through working sessions and

Senior Care Management scrum meetings and close proximity of team members to p

Banking Reporting through organization of symposiums and developer meeting

Health Club Tools

• Development manager responsible for all development o

Subscription Management

Administrative intranet site. Responsible for the design a

Retail

content and sales management. Coded all business lo

Agricultural Sales

Developed look and feel of user interface and responsible f

Secure Messaging

• Senior developer on several large projects for retail, se

Geological Mapping

EDUCATION

MS Computer Science

BS Math/Secondary Education

Professional Experience

West Lutheran High School, Plymouth, MN August 2011 – June 2013

Communications Director

• Responsible for all content on the West Lutheran website, Facebook page and in the emailed and

printed newsletters.

• Produced and coordinated photographs for the school media.

• Designed and coordinated the production of visual displays and specialized media including:

o Plexiglass school sign with mission statement

o Promotional and announcement slideshows for display on commons area monitor

o School and tournament banners

o Recruitment materials

o Baseball dugout windscreens with banner

• Responsible for press releases to community media.

SuperValu Inc., Eden Prairie, MN March 2011 – August 2011

Web Technical Lead

• Responsible for bringing third-party marketing web applications in-house.

• Part of an agile development team using scrum and iterative releases.

• Responsible for implementing and enhancing a grocery fulfillment application developed by an outside party.

Digital River Inc., Eden Prairie, MN March 2010 - August 2010

Senior Software Developer

• Fixed defects and added enhancements to subscription web application.

• Implemented agile techniques with the team process

Solution Design Group

Senior Software Consultant

November 2007 – February 2010

Federal Reserve Bank Minneapolis, MN

• Fixed defects and added enhancements to customer web application.

• Developed with a highly collaborative and Agile team.

Achieve Healthcare Technologies August 2006 – October 2007

Senior Software Developer/Lead

• Senior Software Developer/Scrum Master on next generation application

o Developed UI, domain and service

components for an Electronic Medication

Administration Record (eMAR) application.

o Critical member of team using an agile

process that included iteration, story, and

task planning, pair programming,

continuous integrations, high collaboration

with all team members, iteration demos,

daily stand-up meetings and agile

documentation.

o Involved in application and architectural

design discussions involving the application

stack and support of SOA.

• Technical Lead on legacy application

o Fixed defects and added enhancements to

financial component of a long term

healthcare system.

o Facilitated business requirements definition

with diverse team through working sessions.

o Promoted open communication with the

project team with daily scrum meetings and

close proximity of team members to promote

ad hoc meetings.

o Advanced development team education

through organization of symposiums and

developer meetings.

o Supported production environment through

triage of production errors.

o Managed resource allocation and estimates

for current and future projects.

Solution Design Group

Senior Software Consultant

February 2006 – August 2006

Lifetime Fitness Eden Prairie, MN

• Fixed defects and added enhancements to Member Management web application.

• Created web application to search member credit card information with a batch process to produce

reports.

• Created a batch application to process member payment data from a common xml schema.

DefinityHealth St. Louis Park, MN 2000 – 2005

Senior Software Developer/Lead

Responsible for the development and management of business critical applications which meet the needs of a

health benefits company. These applications included:

Member online tools providing account, benefit and facility cost/quality information.

Online and batch processes to manage claims and benefit financial data.

Sponsor/Plan setup desktop application.

Internal online audit to evaluate employee’s performance.

My work with these applications included:

• Requirements Gathering. I further refined business requirements through direct

communication with the business or formally through User Story sessions. I created the proper

requirement and/or Use Case documents as needed.

• Design. I designed or was an integral part of team which designed the system,

application and/or data model. The specific project design often led to the design of

frameworks to be used across all applications such as persistence, file loading and financial

transactions. I produced the necessary documentation including activity, class and sequence

diagrams.

• Development. I developed critical functionality and business logic. This development led

to modification or creation of JSPs, servlets, data objects and POJOs. This development also

included the use of internal frameworks such as validation, command, MVC and batch along

with external frameworks such as Castor. I also refactored code to perform more effectively

though the introduction of multi-threading, the use of cached data, removal of unnecessary

database executions and tweaking sql statements.

• Quality Assurance. I strived to write code that is maintainable, extensible and meets

business requirements. I confirmed this through code reviews, paired programming along with

Junit tests at the unit, acceptance and performance levels. I participated in many workgroups

to set coding standards and define development process.

• Leadership. I facilitated open communication with the project team through pair programming,

daily project team meetings and close proximity of team members to promote ad hoc meetings. I

promoted development team education through organization of symposiums and weekly developer

meetings. I supported a development environment defined by a mixture of RUP and Extreme

Programming, taking most of the requirement sections from RUP (use cases, etc.) and the iterative,

testing-focused development principles from Extreme Programming.

Novartis Seeds, Inc. Golden Valley, MN 1999 – 2000

Manager of Internet Development

Responsible for all development of two production web sites, a Sales Management internet site and an

Administrative intranet site.

• Communicated effectively to gather specifications from key users and convey that information to

members of the development team.

• Responsible for the design and documentation for both sites including user, order, customer, content

and sales management. This included defining database schema, user interfaces, business and object

models.

• Coded all user and order classes and related user interfaces. Supervised all other coding.

• Developed look and feel of user interface.

• Responsible for own unit testing and reviewed all other testing.

1998 – 1999

NetDox, Inc. Deerfield, IL

WebDeveloper/Team Lead

• Maintained content and functionality for four production Web sites.

• Converted customer service Web site from an Oracle WebServer application to a Netscape LiveWire

application.

• Enhanced web tools that enabled marketing staff to update content of corporate Web site.

• Responsible for web development of product demonstrations involving bill presentment and airline

itinerary notification.

• Designed and developed web-based email interface utilizing security services.

• Responsible for project management of new product development

U.S. Geological Survey, EROS Data Center Sioux Falls, SD 1996 – 1998

Software Engineer

Designed and developed object oriented system used to convert ASCII data into a format to be loaded into a

cartographic database.

Designed and developed a CORBA based server to manage the loading and querying of data to and from a

cartographic database.

Implemented software to validate cartographic data against a cartographic standards database.

Maintained the graphical interface linked to a cartographic standards database.

Converted order data for insertion into a business database.

Created shipping summary, invoice, label, and order reports.

1996 - 1996

Great West Casualty South Sioux City, NE

Programmer/Analyst

Maintained and upgraded existing insurance policy applications system.

1994 - 1996

University of South Dakota Vermillion, SD

Instructor

Instructed Microcomputer Applications courses which covered Windows, Word, Excel, Access, and

Powerpoint.

1990 - 1991

Vermillion School District Vermillion, SD

Middle School Instructor

Instructed 6th grade students in Math, Language Arts, and Reading

Lennox School District Tea, SD 1988 - 1990

Middle School Instructor

Instructed 6th grade students in Science

Education

1984 – 1988 South Dakota State University Brookings, SD

• BS in Secondary Education/Math

1994 – 1996 University of South Dakota Vermillion, SD

• MS in Computer Science

2013 University of Minnesota Twin Cities

• Certified Scrum Master Program

2013 University of St. Thomas St. Paul, MN

• Certified Professional Project Management Program

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