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Manager Technical Support

Location:
Belleville, MI, 48111
Posted:
November 04, 2014

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Resume:

Carmella Ealom, MA, LLPC

**** ***** ******, ******** *******, MI 49444 ( 231-***-**** (

acgl1d@r.postjobfree.com

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CAREER PROFILE

Extensive knowledge and expertise in case management, child welfare

planning, Child Protection Law, legal processes, court protocols and

guidelines, and social work activity. Experienced manager, promoting

respectful relationships with clients, and collaboration with internal and

external partners and stakeholders. Design and implement programs that

support and enhance the capacity of people to grow and change. Recognized

for contributions in meeting ambitious goals and coordinating comprehensive

program delivery.

Areas of Expertise

Program Management ? Hiring & Recruitment ? Operational Planning ? Courts &

Legal Processes ? Child Care Intervention ? Social Work Services ? Foster

Care ? Substance Abuse

Residential Treatment Programs ? Counseling ? Child Welfare Planning ? Case

Management

professional experience

PRIVATE AND PUBLIC SCHOOL F1 EXCHANGE

Local Coordinator-Exchange Students, 2014-

. Liaison with local high schools, recruit, screen, & train volunteer host

families and students, serve as mentor for international students and

provide case management services.

Key Accomplishments:

. Provide support to students as they adjust and assistance to make their

cultural exchange the experience of a lifetime.

EVERY WOMAN'S PLACE / WEBSTER HOUSE YOUTH SERVICES

Foster Care, Licensing, and Residential Treatment Supervisor, 2013

. Monitored foster care services delivered by the agency, providing

leadership and direct supervision to foster care specialists, ensuring

compliance with all standards and regulations.

. Provided clinical and technical support to foster care parents and staff

in all aspects of licensing standards, and placement stability.

. Reviewed case documentation to monitor standards, contract compliance,

and efficacy of treatment.

Key Accomplishments:

. Played a key role planning program operations, establishing goals, and

introducing initiatives that resulted in continuous improvement by

updating procedures and processes, and staff training.

MUSKEGON COUNTY DEPARTMENT OF HUMAN SERVICES

Foster Home Licenser/Educational Planner, 2011-2013

. Carried out the agency's mission of licensing, re-licensing, training and

orienting families, investigating licensing complaints, and re-evaluating

foster and foster-adopt applicants.

. Ensured complete and total support and follow through for the prospective

foster family.

. Facilitated licensing requirements by gathering information required for

licensing.

. Contributed to the development of Individual Educational Plans (IEP) for

students.

Key Accomplishments:

. Expedited a large volume of cases through oversight and assistance in the

filing of license applications and required background investigations.

. Facilitated school and college enrollments, educational training

programs.

. Successfully coordinated education and financial aid programs with Ottawa

and Allegan counties, and provided technical support to staff members.

WAYNE COUNTY & MUSKEGON COUNTY DEPARTMENT OF HUMAN SERVICES

Foster Care Specialist, 2008-2011

. Case manager for foster children, birth families and licensed or

unlicensed caregivers.

. Ensured complete DHS reports, documents, and court reports, and

coordinated services with other components of the program.

. Participated in court hearings regarding permanency plans and services to

children and their families.

Key Accomplishments:

. Worked successfully and cooperatively in conjunction with case workers

and the courts for the placement of abused, neglected, or abandoned

children into temporary residences and permanent placement.

. Participated in the development of the foster care program, and the

creation of training curriculum.

CARMELLA EALOM, MA, LLPC, Page 2

DETROIT RESCUE MISSION MINISTRIES

Clinical Supervisor / Substance Abuse Counselor, 2008

. Supervised, monitored and trained counselors and treatment specialists in

performing clinical services, case management, and documentation.

. Coordinated activities designed to provide alternatives to substance

abuse and criminal activities.

. Tracked effectiveness of counselors for treatment efficacy and

documentation quality.

. Developed and implemented treatment programs and provided assessment of

clients' needs.

. Provided substance abuse and mental health counseling including substance

abuse, mental health issues, stress and anger management, crisis

intervention, self-esteem, and personal issues and challenges.

Key Accomplishments:

. Ensured adequate staff coverage on a daily and emergency basis, and

compliance with documentation and quality standards.

. Facilitated sobriety, using Cognitive Behavior Therapy treatment to

assist in recovery of addicted participants with appropriate aftercare

services to mitigate relapses.

Program Director - Teen Moms Program, 2006-2008

. Directed programs to support teenage mothers, including traditional

housing pregnant teens and children.

. Provided for financial assistance, and completion of GED / High School

Diploma during residence.

. Developed residential staff to motivate participants to work to achieve

independence.

Key Accomplishments:

. Prevented the return to homelessness by providing follow-up assistance

and services

. Delivered workshops in parenting skills, child-bearing, single

parenthood, and the importance of a healthy lifestyle for themselves and

their children.

ST. FRANCIS FAMILY CENTER

Foster Care Supervisor, 2004-2006

. Managed delivery of comprehensive casework and support services for

children and families involved in the foster care system.

. Guided and supported counselors in engaging and partnering with each

family that pragmatically focused on skills required for safety and

restoration of a sense of confidence.

. Oversaw the development of specific action plans with caseworkers leading

to placements.

Key Accomplishments:

. Guided staff to meet on time goals for permanency reports, family

assessments and service plans.

. Modeled behavior to handle difficult situations and mediation.

educatioN

. Capella University, PhD, General Psychology (In Progress)

. Spring Arbor University, Master of Arts, Counseling

. Spring Arbor University, Bachelor of Arts, Family Life Education

. Davenport University, Associate Degree, General Business

SPECIALIZED TRAINING

. Child Welfare Training Institute, Michigan Department of Human Services

Foster Care Specialist, Foster Home Licenser, and PRIDE Foster Care

Training

LICENSURE

. Board of Counseling, Professional Counselor Education Limited License #

640*******

COMMUNITY SERVICE

. Vice President, Board of Education and Member, Pre-Expulsion Review

Committee Team,

Muskegon Heights Public School Academy Systems, 2012 - Present

. Member, Michigan Association of School Boards, 2012 - Present



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