Customer Service Medical Assistant
Resume:
Debra Gale
Home: 410-***-****
Cell: 410-***-****
Edgewater, MD 21037
Email: ************@*******.***
OBJECTIVE:
To obtain full-time employment utilizing my acquired skills and knowledge
in medical office setting.
EDUCATION:
Anne Arundel Community College: Certified Medical Assistant
Anne Arundel Community College: Microsoft Word 2007 Levels 1 & 2
West Area County Library: Microsoft Excel
Prince Georges Community College: Medicine Aide Certificate
Anne Arundel Community College: GNA/CNA Program
Potomac Senior High School: Graduate
EXPERIENCE:
South River Family Medicine Practice
Certified Medical Assistant (AAMA)
. Medical Office Management
. Medical Billing & Coding
. Data Entry (50 wpm)
. Bookkeeping & Filing
. Taking Patient Vitals
. Blood Draws
. Injections
. Patient Scheduling
. Ancillary Testing
. Patient Education
. HIPAA & JCAHO Knowledge
Trans Healthcare: (South River Nursing & Rehab Center)
Certified Medicine Aide
. Administer and document routine and prn medications as prescribed
by the physician.
. Maintain medication supply and assist with ordering new
medications.
. Process physician orders to ensure proper administration.
. Notes and reports any unusual conditions, emergency situations, or
difficulties with medication.
Certified Nursing Assistant
. Observe patients' conditions, measure/record food and liquid
intake/output and take vital signs and collect specimens.
. Provide patients with help walking, exercising, and moving in and
out of bed.
. Provide patient care by supplying/emptying bed pans, applying
dressings and supervising exercise routines.
. Provide personal/hygienic care and turn/reposition bedridden
patients.
. Feed those patients who are unable to feed themselves and transport
patients for treatments using a wheelchair or stretcher.
. Clean rooms and change linens.
District Photos:
Photo Booth Operator / Customer Service / Cashier
. Operates cash register to itemize and total customer's purchases.
. Answer customer's questions and resolve customer complaints.
LICENSURE:
Maryland Board of Nursing:
. GNA/CNA - Expired
. Certified Medicine Aide - Expired
. CPR -American Heart Association BLS Certified thru 9/2015
. CMA (AAMA)- 9/2014 Certificate ID# 2471325
SKILLS:
. Social Perceptiveness
. Service Orientation
. Active Listening
. Monitoring
. Coordination
. Critical Thinking
. Active Learning
. Judgment and Decision Making
.
REFERENCES:
Available upon request.
EXTERNSHIP PROGRAM:
SOUTH RIVER FAMILY MEDICINE
3169 Braverton St Ste 201
Edgewater, MD 21037
Practice Manager: Samantha Marcey
Contact this candidate