Administrative Assistant Office
Resume:
PORTIA TOWNS
*** ********** **., *** *, Brooklyn, New York 11233 . *********@*****.*** .
SUMMARY OF QUALIFICATIONS
Administrative Assistant of 7 years with a proven record of accomplishment
in the areas of general office operations, scheduling, accounting, and
customer relations. Strong organizational abilities combined with
excellent interpersonal, communication and leadership skills that allow me
to work effectively with customers and internal staff at all levels.
EMPLOYMENT HISTORY
Administrative Assistant
PPBC, New York, NY
06/12 - Present
Handle day-to-day office operations, providing fundamental support to the
company's president and the trainers.
. Welcome clients by greeting them, in person or on the phone;
answering or directing inquiries.
. Handle client's accounts through Mindbody software.
. Answer phones, schedule appointments, and process payments.
. Maintain customer confidence and protects operations by
keeping information confidential.
. Handle sales with prospective clients.
. Place orders and supplies; manage inventory.
. Maintain office filing and storage systems for electronic and
paper documents.
. Manage communications with vendors and maintain efficient
tracking system of orders
. Opened and properly distributed incoming mail.
. Enter information into Excel database.
. Manage invoices and billing processes.
. Respond to all email correspondence in a timely manner.
. Manage payroll.
. Drafted biweekly time sheets for executives and employees.
. Conserve executive's time by reading, researching, and
routing correspondence; drafting letters and documents;
collecting and analyzing information.
. Prepare presentations and reports by collecting and analyzing
information.
. Handle production and timely distribution marketing materials
and reports.
. Setting-up and executing events and functions within assigned
budget.
. Screened applicant resumes and coordinated both phone and in-
person interviews.
. Manage social media accounts (FaceBook, YouTube, Twitter,
LinkedIn, Pinterest, and Instagram)
. Maintain cleanliness of studio, occasionally lifting up to 50
pounds.
Office Assistant
Sensible Home Warranty, Brooklyn, NY 07/08 -
06/12
Handled daily operations in both the customer and vendor departments.
. Provided direction and guidance to clients by handling
complaints and any other issues assuring they were resolved on a
timely basis.
. Handled authorizations for technicians, and approved or denied
work orders.
. Processed vendor invoices and maintained record of accounts
receivable and payable.
. Checked records and forms for conformance to company
regulations.
. Assisted with staffing.
. Mailed informational packets to solicit customers.
. Prepared and scheduled appointments, travel arrangements, and
other commitments.
. Maintained filing system and inventory; performed errands as
needed.
Office Assistant
Queen Afua Wellness Institute, Brooklyn, NY 12/07 -
04/08
Temporary Assistant to the Project/Outreach Coordinator and Event Planner.
. Coordinated schedules and activities, and tracked progress and
results of various events.
. Placed orders for supplies and services,
. Maintained office filing and storage systems for electronic and
paper documents.
. Entered information into Excel database, made routine changes.
. Prepared thank-you letters (new members, memorials, etc.).
. Prepared mailing lists, labels and reports for special events.
. Performed errands that assisted with daily functions.
. Returned calls as appropriate.
EDUCATION
. State University of New York Empire State College
Bachelor of Science (B.Sc.), Social Psychology
2013 - 2016 (expected)
. Medgar Evers Preparatory School, Brooklyn, New York
Regents High School Diploma, June 2007
SKILLS
Microsoft Office; QuickBooks; Inventory Control & Supply Management;
Register Services; Reporting Skills; Staffing; QuickBooks; Xerox Color
Cube; Typing 60 wpm; Excellent Written, Verbal and Presentation Skills;
Scheduling; and Time Management
Contact this candidate