Customer Service High School

TARL MEDINA

Puyallup, WA ***** • 360-***-**** •**********@*****.***

SUMMARY

Highly motivated and experienced Warehouse professional with over 10 years of experience working in fast-paced

environments demanding strong organizational, technical, and interpersonal skills. Highly skilled in operating material

handling equipment (Fork Lift, Pallet Jack) safely and efficiently. Adept at reading work orders and counting

merchandise accurately. Able to ensure inbound and outbound shipments are accurate and free of damage.

Demonstrated ability to move heavy objects by hand. Proven record of maintaining a clean, neat and orderly work area.

Trustworthy, ethical, and discreet, committed to superior customer service. Self-motivated, detail-oriented, and

organized, while remaining flexible and adaptable. Experienced in managing multiple tasks simultaneously with a high

attention to detail and minimum supervision. Achieved special praise from the Warehouse Manager for completing

many projects/tasks earlier than schedule. Areas of expertise include:

• • •

Shipping and Receiving Safety Warehouse Operation Proactive Problem Solving

• •

Customer Service & Relations Organization &

• Stock control

Prioritization

• Data Entry/ Word Processing

• Supervising

• Collaborative Teamwork

EXPERIENCE HIGHLIGHTS

Warehouse

• Received and counted stock items, and recorded data manually or using computer.

• Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.

• Verified inventory computations by comparing them to physical counts of stock, and investigated

discrepancies or adjust errors.

• Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

• Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

• Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with safety

regulations.

• Determined proper storage methods, and stock location based on turnover, environmental factors, and

physical capabilities of facilities.

• Kept records on the use or damage of stock or stock-handling equipment.

• Examined and inspected stock items for wear or defects, reporting any damage to supervisors.

• Provided assistance or direction to other stockroom, warehouse, or storage yard workers.

• Consistently praised by management for the quality of work, attention to detail, exemplary customer service

delivery and team-player attitude

Shipping/Receiving

• Examined shipment contents and compared with records such as manifests, invoices, or orders to verify

accuracy.

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• Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for

reporting, accounting, or recordkeeping purposes.

• Prepared documents, such as work orders, bills of lading, or shipping orders, to route materials.

• Conferred or corresponded with establishment representatives to rectify problems, such as damages,

shortages, or nonconformance to specifications.

• Packed, sealed, labeled, or affixed postage to prepare materials for shipping, using hand tools, power tools,

or postage meter.

• Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of

materials.

• Delivered or routed materials to departments using handtruck, conveyor, or sorting bins.

• Requisition and store shipping materials and supplies to maintain inventory of stock.

• Determined shipping methods, routes, or rates for materials to be shipped.

• Computed amounts, such as space available, shipping, storage, or demurrage charges, using computer or

price list.

Supervision/Management

• Encourage staff to work independently and effectively.

• Packaged finished products and prepare them for shipment.

• Proven leadership skills involving managing, developing and motivating teams to achieve their objectives.

• Proven ability to manage with a diverse and distributed team environment in all work areas.

• Reviewed work orders and blueprints to ensure work is performed according to specifications.

• Determined work assignments and procedures.

• Maintained production equipment and machinery.

• Experience in taking a high level of independent responsibility and decision making on a day to day basis

with a high degree of personal accountability.

• Strong prioritization and time management skills with particular focus on meeting deadlines.

RELEVANT PROFESSIONAL EXPERIENCE

Warehouse Coordinator – Kintetsu World Express; Seatac, WA 12/2011 – 09/2014

Shipping &Receiving Supervisor – MegaBloks; Fife, WA 09/2006 – 09/2011

CSA/Warehouse Supervisort – Worldwide Flight; Seattle, WA 11/2001 – 09/2006

RELEVANT EDUCATION & TRAINING

High School Diploma

Choice High School; Shelton, WA

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