Customer Service Assistant

Jasmine haddock

**** ***** **** *** 619-***-****

**************@*****.***

Chula Vista, CA 91913

Professional Profile

Graduate from Kaplan College’s Patient Care Technician program where I obtained my CNA license and many more medical certifications. I am seeking entry level

employment to further my knowledge and experience in the medical field.

Certifications and Training

• •

Medical Assistant Back Office including medical foundations, skills, Acute and Long-Term Care, Certified Nurse Assistant II, 180 Hours (DHS

applications and Intro to Medical Insurance, 140 Hours approved)

• •

EKG Tech, eligible for national certification Home Health Aide, 40 hours (DHS approved)

• •

First Aid/CPR, awarded First Aid Certificate Mental Health Aide

• •

Unit Clerk Practices and Procedures, 80 hours Rehabilitation I & II, 160 hours and awarded Rehab Aide Certificate

• •

Radiology, awarded Radiology Aide Certificate Physical & Occupational Therapy Aide

• •

Patient Care Assistant Technician, eligible for national certification Advanced Transfer Team Training

Relevant Skills

• • •

Patient Care / Customer Service Vital Signs Basic Rehabilitation

• • •

Assisting with Daily Living Blood Draws EKG Application and Interpretation

• • •

Scheduling Injections Patient Transport

• •

Cash Handling Medical Records / Charting

Educational Background

Kaplan College, San Diego Campus

Patient Care Assistant Technician

• Dean’s List and perfect Attendance awards consistently through entire program

Additional Experience

Cox Communications- San Diego, CA August 2011 – April 2013

Customer Service

• Communicate clearly and effectively with participants.

• Promote good listening skills.

• Promote teamwork.

IHSS (Brittney Jones) – San Diego, CA

Caregiver

June 2012 – March 2013

• Help clients or residents with the Activities of Daily Living.

• Perform household tasks; laundry, shopping, errands and transportation

• Create and maintain a pleasant work environment

Externship

Cottonwood Canyon, San Diego CA

CNA Extern

• Assist with resident’s ADL’s

• Showering

• Changing

• Transfer

• Feeding

Emeritus, Del Mar CA

Home Health Extern

• Charting activities of shift

• One on one care of patient

• Meal preparations

MCRD, San Diego CA

• Blood Draws

• Prepare and administer injections

• Label specimens

Contact this candidate