Customer Service Sales

ADE M. AKINSEMOYIN, MBA

*** ************ ****** *****, ** 10473

347-***-**** • ************@*******.***

PROFESSIONAL SUMMARY

Highly accomplished professional with ten years experience in the Financial Services Industry with a concentration on building and

strengthening relationships. My role requires consulting with private and public companies to innovate strategic plans in order to create,

manage and increase their cash flow. My professional experience in a highly matrixed environment includes but not limited to Business

Development, Marketing & Pricing, Loan Origination, Portfolio Management, Cash Flow Analysis and Treasury Services. I attribute my

success to my tenacity and the “See, Try, Do” method of leadership, which helps me maintain my title as a trusted advisor to my clients

as well as my team.

EXPERIENCE

JP MORGAN CHASE BANK, New York, NY: VP. Business Relationship Manager (March 2009-Present)

As a trusted Advisor, I support businesses with all of their needs through bank products. I consult and problem-solve hurdles in my

clients’ establishments.

Key Achievements

Developed strategy to increase penetration of loans and deposits in the Manhattan market to $34 Billion representing an

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increase from 10% to 25%.

Led a Research & Development (R&D) & Innovation team to create a demand deposit account product that helped the bank

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regain market share. I was a key player for the product’s Implementation and national campaign.

Prevented a $30 million bank fraud by going above and beyond the bank’s KYC, AML and other risk analyses.

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Trained 100 entry-level associates into management positions.

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Acted as a major player in assisting a dozen private companies “go public.”

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Proposed and piloted products for the Bank’s partners such as ADP and DELUXE.

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OGILVY Beijing, China: Consultant (January-May 2014)

For my MBA Capstone final project, I collaborated with an elite team to innovate sustainable growth, Blue Ocean Strategies for various

lines of business. Formulated a Crisis Management paradigm. Expanded product offerings by leveraging Big Data, Social Media and

unique web and mobile experiences. Implemented analytics that helped effectively measure a brand’s recognition and amplification.

JP MORGAN CHASE BANK, Yonkers, NY: Licensed Relationship Banker (March 2007-March 2009)

Educated clients on suitable investment products to manger their wealth and plan for retirement. I originated loans and recommended

deposit and other bank products to a diverse client base.

Key Achievements

Originated hundreds of million dollar loans that were never default due to efficient quality control.

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Provided financial and credit services to customers by opening deposit accounts, handling loan applications, and managing

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various customer service requests.

Managed and serviced consumer & small business portfolio, which resulted in a 24% increase in overall portfolio revenue.

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CIRCUIT CITY STORES, INC., Yonkers, NY: Sales Manager (August 2003-February 2007).

Responsible for managing a high-energy sales team of 30 and developing sales tools used to sell company products. Directed and

oversaw all day to day sales activities, empowered teams to develop unique merchandising strategies to help increase revenue and

profitability.

Key Achievements

Pioneered the “Firedog” in-home technical support service to combat Best Buy’s Geek Squad service.

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Piloted initiatives to expand solution selling on all major products which helped increase YOY store sales by 25%.

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Assisted other store managers in driving single-year sales growth up to15%.

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Created and implemented successful strategies that increased profitability and gained market share in Tri-State area stores.

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AWARDS

National Sales Achiever 2007 – 2013.

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JP Morgan Chase Leadership Development Program (Class of 2012).

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EDUCATION

FORDHAM UNIVERSITY, Gabelli School of Business, New York, NY

Masters of Business Administration (MBA), May 2014.

CUNY H. LEHMAN COLLEGE, Bronx NY

Bachelor of Science (BSc.), Computer Science, June 2004.

TECHNICAL SKILLS

Expert level in MS Office (Excel, PowerPoint, Access an Word). MS Project, Java, C++, HTML, SDLC and Agile methodology.

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ADDITIONAL INFORMATION

IT Solutions Consultant for major Corporations in West Africa.

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Visited 15 countries across all continents in the last 5 years to learn business processes.

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