HUSSEIN HASSAN

*** ****** ***** #*** ***** Bethesda, MD, 20852

503-***-****

acgkhw@r.postjobfree.com

SUMMARY:

• Highly efficient and talented technology professional with an extensive

and demonstrated record of achievement; including data communication, display and

video circuit design, and programming/hardware expertise.

• Collaborates well with colleagues and key decision makers, effective

troubleshooting, task prioritization, and delivers superb customer service.

EDUCATION:

Associates of Applied Science in Computer and Electronics Engineering Technology

• ITT Technical Institute Portland, OR

• Graduated 2012

AREAS OF EXPERTISE:

• Preventative Maintenance

• Calibration Tasks

• In-Line Adjustments

• Customer Service

• Excellence

• Quality Assurance

• Testing Procedures

• Call Processing

• Data Evaluation

• Process Improvements

TECHNOLOGY STRENGTHS :

• Mac OS; PC; Microsoft Office; QuickBooks Pro; Dreamweaver; Flash;

Adobe Photoshop, Action Script, Adobe Illustrator, Word processing packages, Linux and

Lotus 1/2/3.

PROFESSIONAL EXPERIENCE :

Intel Hillsboro, OR

2013 to 2014

Technician

• Collaborated with engineers and manufacturing staff during set up and

implementation of responsibilities; as well as ensured optimal quality as it related to

preventative maintenance, failure analysis, rework performances, and quality tests.

• Produced memory chips and logic.

• Utilized comprehensive programs to gather data and reviewed operating

functions in order to conduct in-line adjustments to products, instruments, equipment, or

processes.

Xerox Portland, OR

2013 to 2013

Tech Support

• Processed and disseminated in-coming calls regarding product

information, customer instruction, billing and customer complaint resolution.

Continuously met and exceeded predetermined daily call quotas while keeping and

delivering exceptional customer service.

Budget Auto Sales Milwaukie,

OR 2012 to 2013

Sales

• Received incoming insurance policies, sustained high-energy in a fast

paced environment, while maintaining attention to meticulous details.

Cascade Control Panel Portland, OR

2012 to 2012

Technician

• Successfully built control panels, wired and installed components,

inspected as needed for quality assurance purposes, and soldered and clipped.

Screaming Circuits Canby, OR

2009 to 2009

Technician

• Conducted inspections, to include prepping circuits, milling with 100%

accuracy and measurement, PCB, quality control (QC), molding and CNC machinery.

• Occasionally rotated between various positions creating collaboration

efforts with other area supervisors/engineers.

• Promoted/expanded to other areas due to skill performance and ability to

gain new knowledge.

Budget Rent-A-Car Portland, OR

2006 to 2011

Inventory and Inspection Administrator

• Precisely inventoried between 200 and 300 vehicles, while achieving

100% accuracy.

• Completed incident reports, inspected vehicles, coordinated reservations

and worked diligently to exceed customer requests and specifications.

Cricket Wireless Portland, OR

2007 to 2008

Manager

• Supervised four staff members which entailed: training, mentoring,

evaluating, and giving performance recommendations.

• Planned out weekly schedules, completed and monitored daily bank

deposits valued up to $3,000 and ensured customer service, while promoting merchandise

sales and activating mobile services.

ADDITIONAL:

• Professional Licenses and Certifications: CCNA in process, CPR, Ergo,

Peer Trainer.

• Languages: English, Somali, Swahili.

REFERENCES:

• Available upon request.

Contact this candidate