Candidate name: JOHN SNYDER

Email address: acgkg9@r.postjobfree.com

Phone number: 414-***-****

Address: ***** ******* ****** **.

Waterford, WI 53185

Candidate Profile and Requirements/Preferences

Current position: automotive service consultant/advisor

Education: High School or Equivalent

Experience: 20+ years

Security Clearance: None

Clearance Note:

Authorized to Work in U.S.: Yes

Areas of Interest: Management and Supervision

Automotive

Auto/Truck Mechanic/Technician

Preferred location: Milwaukee, WI; Brookfield, WI; Cudahy, WI

Relocation notes: any place within 1.0 -1.5 hrs. from Waterford

Preferred employment: Full-Time Employee

Desired salary:

Salary/Benefit notes: open /at current advisor plans or above .

Resume Text

PDF Format PDF Format

JOHN H. SNYDER

RESUME OF QUALIFICATIONS

31419 Hickory Hollow Road

Waterford, Wisconsin 53185

Telephone: 414-***-****

EMPLOYMENT:

09/10 to current

<6/07 to08/09and

4/99 to 2/00>/SAME EMPLOYER DIFFERANT DATES

10/02 to 5/07

3/00 to 10/02

5/96 to 4/99

3/93 to 4/96

OBJECTION:

To obtain a rewarding Service Manager or Service Consultant position which will allow me to

demonstrate my abilities, and utilize my comprehensive knowledge, experience, and

interpersonal skills to make a significant and positive contribution to your operation.

Employment history from most recent .//

METROPOLITAN CADILLAC/SAAB

Westallis,Wisconsin

Professionally represent the company while scheduling service appointments,attention to detail of

customer service needs,opening of repair order for repairs and or maintenance as needed or

suggested by me.Following work order till closing of order and processing it.Excellent sales skills

and customer satisfaction computer skills on Reynolds&Reynolds.

RUSS DARROW AUTOMOTIVE GROUP

Milwaukee, Wisconsin

SERVICE ADVISOR

Professionally represent the company while scheduling appointments, ascertaining repair

requirements, recommending maintenance services, as well as writing and following orders

through closing; experience utilizing the ADP and Reynolds & Reynolds computer systems.

Excellent sales skills, high average per repair order (2.75 to 3.2), and high CSI results.

WILDE DODGE/AUTOMOTIVE GROUP

Waukesha and Milwaukee, Wisconsin

SERVICE ADVISOR

Ensure exemplary levels of customer service; schedule appointments, greet customers, listen to

needs and concerns, make recommendations as to needed and suggested service, write-up repair

orders, input data via the Reynolds & Reynolds computer system, dispatch to technicians, and

follow work orders through closing. Meet or exceed sales and labor rate goals.

BRAEGER CHRYSLER

Milwaukee, Wisconsin

TEAM SERVICE MANAGER

Accountable for coordinating the productivity of five technicians; scheduled appointments, met

with customers to determine repair needs, and dispatched work to maximize efficiency and

promote customer satisfaction. Coordinated training for technicians; also hired. In this position,

as in the past, continued to be a top producer, attain effective labor rates, high average per repair

order (3.0+), and high CSI results. Followed the Five Star process.

HUB CHRYSLER JEEP NORTH

Milwaukee, Wisconsin

SERVICE MANAGER

Effectively led a staff of fourteen technicians, advisors, lot attendants and car washers; handled all

aspects of personnel administration to include coordinating training schedules to ensure all

employees remained abreast of the latest technology, trends and products. Utilized the ADP

system to input, track, and close work orders. Implemented and oversaw all steps of the Five

Star process as outlined by Chrysler to maintain the Five Star rating.

BAY-SHORE OLDS CHEVROLET

Milwaukee, Wisconsin

SERVICE ADVISOR/PARTS MANAGER

Accountable for meeting with customers, assessing and recommending repair needs, writing-up EDUCATION:

orders, dispatching work to technicians, and closing orders. Managed a crew of six in the Parts

Department; hired, scheduled, evaluated, and terminated as warranted. Controlled inventories,

and order parts for stock replenishment and special requirements.

Schools and or service training:

Seminars: Five Star, Service Advisor I, II and III, Marketing and Management

South Division High School - Milwaukee, Wisconsin - Graduated

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