Data Entry Customer
Resume:
Marisol Cruz
Lebanon, PA **042
******@*******.***
Job Objective:
Looking for an opportunity as a counselor where I can fully utilize my counseling skills.
Education:
Messiah College, Grantham, PA
Currently pursuing a Master of Arts in Clinical Mental Health Counseling
Expected graduation date: December 2014
Bachelor of Arts in Psychology; May 2012
Pennsylvania State University, University Park, PA
Capabilities:
• Spanish language proficiency
• Excellent interpersonal skills
• Strong organizational, oral, and written skills
• Ability to work under direct supervision and/or alone
• Quick study
• Team player
• Proficient in Microsoft Excel, Word, and Power Point
Internship Experience:
Group Therapy Co-Counselor, January 2014 to May 2014
Philhaven Adult Day Hospital, Mt. Gretna, PA
Outpatient Therapist, May 2014 to Present
T.W. Ponessa & Associates Counseling Services, Inc., Lebanon, PA
Work Experience:
Academic Advisor, December 2012 to Present
Harrisburg Area Community College, Lebanon, PA
• Provide academic advising, inform students of available College services, and refer students
to appropriate campus resources
• Assist incoming students with developing educational plans, understanding College policies,
procedures and resources
• Assist students with academic planning and course selection via Walk-In and Drop/Add
registration periods
• Advise students on general transfer information and refer students to available resources
• Use an on-line student system to research students’ transcripts, availability of classes, and
other pertinent student information
• Assist with registration planning and problem-solving and New Student Orientation as
needed
• Participate in various student retention efforts
• Participate in training sessions
Therapeutic Staff Support, August 2012 to December 2012
T.W. Ponessa & Associates Counseling Services, Inc., Lebanon, PA
• Assisted clients in developing age-appropriate daily living skills and social/cultural
interaction skills
• Supported parents/teachers in their efforts to provide direct supervision to the client
• Assisted parents by providing therapeutic structure and limits for the client
• Assisted in implementing a behavioral intervention plan
• Assisted in implementing alternative activities to redirect challenging behavior
• Assisted in providing individualized, supervised recreational opportunities
Cafeteria Monitor, August 2010 to October 2010
Lebanon School District, Lebanon PA
• Monitored students while in cafeteria
• Ensured that rules were followed
• Followed precautions in order to ensure the safety of all students
Court Clerk, July 2008 to April 201
Clerk of Courts Department, County of Lebanon, Lebanon, PA
• Filed documents
• Performed Data Entry
• Scanned documents into AS400 system
• Docketed documents into CPCMS
• Answered phones
Receptionist, January 2004 to December 2007
The Patriot-News Co., Harrisburg, PA
• Answered phones
• Handled all correspondence
• Ordered supplies
• Processed payments
• Data entry
• Generated end of the month reports
• Spanish/English interpreting responsibilities
• Scheduled meetings
Clerk Typist/Interpreter, November 1999 to December 2003
District Justice Office, County of Lebanon, Lebanon, PA
• Spanish/English interpreting responsibilities
• Processed and scheduling hearings
• Processed customer payments and answered customer questions
• Processed office correspondence
• Provided some employee training
• Answered multi-line phone system
Clerk Typist/Interpreter, May 1995 to November 1999
Public Safety Department, City of Lebanon, Lebanon, PA
• Spanish/English interpreting responsibilities
• Processed permits and department correspondence
• Answered multi-line phone system
• Responsible for some employee training
• Processed citations, invoices and violation notices
• Bookkeeping duties
• Scheduled meetings and testing dates
• Provided answers to customer questions
References:
Anne Detter
Director of Marketing
Shippensburg University Foundation
Rev. Stephen J. Sabol
921 Maple Lane
Lebanon, PA 17046
Shelly Shultz
South 16th Street
Lebanon, PA 17042
Contact this candidate