Customer Service Sales

Tynisha L Hare

** ****** ******

Akron, PA **501

717-***-****

*******.****@*****.***

Talented manager with exceptional knowledge of business management, best practices,

Summary

•

organizational methods and visual merchandising.

1. Strong customer service background combined with an education in psychology, and

operational procedures.

2. Skilled at learning new concepts quickly, working well under pressure, training new

associates and communicating ideas clearly and effectively.

3. Enthusiastic about working in a team environment for a company with strong values

B.S. Degree in Psychology 2012

Education

Philadelphia University, Philadelphia PA

Concentration in Business Management; graduated with a 3.4 G.P.A.

Career History & Accomplishments

Assistant Manager, Brooks Brothers 2012

Present

1. Responsible for opening/closing our establishment, managing multiple

associates, making plan and encouraging sales, maintaining high

performance goals, planning storewide events in coordination with

outside companies, processing payroll, communicating our needs to

associates as well as other members of management, training associates

while also encouraging growth in the work place, processing shipment,

recalls and transfers, assisting in visual merchandising, co managing

inventory proceedings

2. Enforcing HR directives and maintaining all company regulations.

3. Hiring new associates

Commissioned Sales Associate, White House/Black Market 2011 2012

4. Welcoming customers into the store, driving sales, suggestively selling

merchandise to make our personal sales goal, unlocking a customer's

needs and building lifetime relationships.

5. Helped management train new associates in company procedures and

practices.

6. Gained experience in organizing and planning shopping events with our

stores top clients

7.

Key Holder, Strasburg Children 2010

8. Opening and closing store, making deposits, encouraging sales, cleaning,

greeting customers and helping with all of their needs, ensuring

customers of our high end products worth, maintaining store, shipping

products from store to store or from store to customer.

9. Worked with supervisors to effectively market merchandise to potential

customers

10. Demonstrated product knowledge to suggestively sell to customers.

References:

Tina Trimble /Store Manager 717-***-****

Lauren Anstead /Assistant Manager 717-***-****

Mark Bright /Supervisor 301-***-****

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