Management Project

KRIPAKARAN VARADHARAJAN

***** *****, **** ******,***# 3073, Phoenix, AZ 85027 Home: 602-***-**** Cell: 602-***-****

************@*****.***

Professional Summary

Business System Analyst with 8 years of diverse experience in Information Technology & Finance with focus on

Business Analysis, Business Modeling, Requirement Gathering, Technical Documentation, Billing Analyst, Software

Validation and Web Application Services.

More than two years of success, progressive experience in all phases of the iterative Software Development Life

Cycle (SDLC). Rich experience in gathering (user) functional requirements using various requirements modeling with

MS Visio.

Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis

and Testing various methodologies. Expertise in Project Management i.e. Project Scoping, Planning, Estimating,

Scheduling, Organizing, Directing and Controlling Experience in facilitating Joint Requirement Planning (JRP)

sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and

Conflict Management with Project team members.

In depth knowledge of Billing processes, Accounts Payable and Order Management Extensive experience in

developing Use Cases, creating Screen Mock ups, conducting Gap Analysis and Impact Analysis, SWOT analysis.

Facilitated Change Management across an entire process from Project conceptualization to Testing through Project

Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.

Skills

Agile methodologies

Customer relations

Business process improvement

Release planning

Change management

Operational assessments

Requirements gathering

Workflow analysis

Iterative development

Business artifacts documentation

Results oriented

Test case scenarios

Systems Development Life Cycle

Gap analysis

(SDLC)

Business process mapping

Data analysis

Microsoft Office Suite

MS Project

Organized

Strategic planning

Multi tasking

Work History

Team Lead, 02/2012 to Current

Role TEAM LEAD

Project 1: Company Infosys Ltd Client Pet Supplies and Stores Location US Responsible for the test management

of projects throughout a projects life cycle.

Also involved in creating structured processes to manage defects right through to resolution.

Responsibilities Performed analysis on existing systems, recommended enhancements, and implemented strategies

to streamline current processes using VISIO Prepared High Level Logical Data Models and BRDs (Business

Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and

descriptions of the relationships between the actors to analyze and document business data requirements Involved in

Testing by using SQL and work with QA together to develop test Scenarios and test cases.

Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and

client reporting.

Assisted with user testing of systems, developing and maintaining quality procedures, and ens.

Prepared reports and communication for senior management and clients.

Offshore Coordinator and single point of contact for offshore team

Revenue Assurance Analyst, 10/2009 to 09/2010

Infosys Limited

Process customer payments and invoices in a timely manner.

Assist in monthly account reconciliations and general ledger activities.

Oversee billings, credit adjustments, and refunds on monthly basis.

Work with cross functional teams in resolving financial and revenue related issues.

Perform revenue analysis, calculations and reporting on monthly basis.

Develop new strategies to improve accuracy and timeliness of revenue management.

Determine monthly revenue forecast and identify revenue opportunities.

Determine and review revenue numbers with management on monthly basis.

Work with Tax Manager in tax calculation and filing activities.

Develop internal finance controls based on industry best practices.

Provide assistance to other Analysts and conduct job trainings when required.

Develop revenue recognition policies and revenue generation standards.

Extracted data from Oracle database with MS Access, and performed SQL query, data analysis and verification.

Worked extensively with MS EXCEL.

Billing Analyst, 11/2006 to 09/2010

Infosys Limted

Developed and reviewed contract terms, conditions and billing requirements.

Interpreted quotes and validated customer charges and usage.

Managed entire customer bill rates.

Managed customer promotion configurations in billing system.

Managed revenue commitments and volume discounts setup in billing system.

Managed product configuration in billing system.

Performed root cause analysis on disputes Made necessary adjustments to ensure all financial transactions are

recorded appropriately in the billing system.

Education

Bachelor of Commerce: Commerce, 2003

Bishop Heber College India

Coursework in Cost Accounting and Finance

Advanced courses in Finance Management

Accomplishments

6 times Top Performer Award

Appreciation for best people management skills

Handled size of team 45 members

Transitioned multiple projects

Certifications

Certified in Technical Writing

Diploma in C, C++

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