Technical Support Electrical

OGUNLERE AUSTIN SUNDAY

*** ********* *****, **, *******, T3K 1Z2

587-***-**** E-mail: **************@*****.***

SUMMARY OF QUALIFICATIONS

I have experience in project planning, systems design, deployment of transmission and distribution

cable, troubleshooting of fault on electrical installation, and electronics circuit. I am knowledgeable

in support and assembly implementation. Ability to identify and track any issues with an account,

according to call escalation procedure, to reach resolution. I can use hand and power tools for

assemble of electrical, electronics and other units.

PROFESSIONAL EXPERIENCE

Equipment Skills

• Ability to Multism, Tina software to troubleshoot electronics circuit, and PCB.

• Ability to use various testing equipment; Oscilloscope, Digital Multi-meter, and signal

generator.

• General maintenance and repair of circuit board and complete units.

• Troubleshoot and repair the computer hardware, and printer.

• Created knowledge base articles to assist clients and other support personnel by provide

training and technical expertise on the usage of the equipment.

• Collaborate with other departments, e.g; computer programming language

• Knowledge to test, assemble and program pre-paid power meter, electrical wiring installation

Technical Support

• Provide technical support to customers via phone, email, live chat services and conferred when

issues escalate.

• Give technical assistance for the electrical wiring installation either by surface or conduit type.

• I am well experienced in soldering either through hole or surface mounting.

• Monitor fault detection and location in transmission and distribution lines

• Monitor load flow, short circuit, motor starting, System stability, Protection & Coordination,

Transients & Switching, Reliability, Voltage Regulation, Voltage Drop and Arc fault Analysis

(high Voltage discharge).

Technical Analyst

• Using Multism to analyse printed circuit board (PCB) of the pre- paid meter circuit.

• Log client specific problems and solutions to document successful resolutions.

• Using various testing equipment to test and calibrate electrical and electronics units.

• Ability to identify the fail part of the unit, repair, validate and assemble the unit for better

workability.

• Interpret and assemble various fabricated parts, and mechanism. And follow the procedure as

specified in the manual

EMPLOYMENT HISTORY

Restoration Services ltd, Toronto Ontario Technical Assistance June 2014-Sept 2014

OGUNLERE AUSTIN SUNDAY

151 BERKSHIRE CLOSE, NW, CLAGARY, T3K 1Z2

587-***-**** E-mail: **************@*****.***

Momas Engineering ltd, Lagos Nigeria Technical Support Sept2012-Dec2012

Modern Business machine ltd, Lagos Nigeria Technical Support July2011-Dec2011

EDUCATION

Diploma in engr, Electrical&Elctroniccs Engineering, Ondo state Polytechnic Nigeria 2003

Bachelor of Engineering, Electrical&Electronics Engineering (FUTA) Nigeria 2010

POST GRADUATE CERTIFICATION

Certificate of Engineering 2013

Wireless Telecommunication Engineering, Humber College, Toronto, ON

Certificate of Engineering 2014

Electronics Engineering Technician, Centennial College, Scarborough ON

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