Sales Manager

Scott H. Gorman

Home: 248-***-****

Cell: 248-***-****

Email: **********@***.***

DISTRIBUTION SPECIALIST

Well-qualified, results-focused Distribution Specialist with versatile

corporate experience ranging from Operations Management to Financial

Analyst positions. Expertise in the design and implementation of world-

class systems and processes that meet compliance requirements, and in the

facilitation of timely analysis and sales that supports corporate growth

and restructuring initiatives. Utilize a collaborative consultative

approach and demonstrate a commitment to exceeding client expectations.

KNOWLEDGE, SKILLS & TRAINING

? Distribution Management ? Financial Analysis

? Process Management

? General Business Accounting ? Budget Development and

Management ? Microsoft Excel & Access

? Financial and Strategic Planning ? Troubleshooting/Problem

Resolution ? Sales and Marketing

EMPLOYMENT TIMELINE

Account Manager - Dialog Direct-Select Quote, Troy MI ? 2014 - present

Respond to customer requests regarding life insurance. Explain in detail

the difference between term and permanent life insurance. Utilize company

specific programs and mathematical skills to figure out what type of

insurance policy, the face amount and which life insurance company works

best for the client. Close sales and earn repeat clients.

Team Leader/Closer - The Home Depot Measuring Service, Oak Park MI ? 2010 -

2014

Proactively respond to customer requests, helping them envision flooring

choices in their homes that were selected at The Home Depot. Explain all

facets of the flooring process from the point of sale through installation,

including all material and labor required, and where it goes. Close sales

and earn repeat clients. Help train team members to close sales, and help

with any questions they may have.

Consultant - Art Van Furniture, Novi MI ? 2005 - 2009

Proactively respond to client requests, helping them envision furniture

choices in their personal space. Bring together items from various rooms to

complement selected look. Honored with recognition reserved for the top 10%

of 925 consultants in the #16 store in the country, exceeding sales goals

and averaging up to $70,000 sales per month. Selected as field trainer for

15 new employees.

Distribution Manager - Kids' Directory of Southeast Michigan, West

Bloomfield MI ? 2003 - 2005

Managed all Distribution and financial aspects of company, including drop-

offs, scheduling, accounts payable and receivable, general accounting

functions, payroll, balancing and collections.

Loan Officer/Counselor - Towne Mortgage, Sterling Heights MI ? 2003

Utilized a variety of mortgage loan products to fulfill customer needs by

gathering and analyzing financial data to put them in the best product for

the purchase or refinancing of their homes, resulting in an increase in

client retention. Closed over $1.6M monthly in loans, and ranked #3 out of

16 loan officers.

Exclusive Financial Specialist - AllState Financial Service, Novi MI ? 2002

Provided financial education on and sell products that best positioned

clients for their financial futures.

Assistant Manager - Bankers Life and Casualty Company, Las Vegas, NV ? 2001

to 2002

Development Associate - Bankers Life and Casualty Company, Las Vegas, NV ?

2000 to 2002

Promoted to Assistant Manager after a record 9 months of employment with

company. Conducted full life cycle recruiting activities from sourcing to

screening candidates, and ultimately hiring new sales associates.

Scott H. Gorman - page 2

Project Coordinator - Dry Utility Services, Las Vegas, NV ? 1998 to 1999

Reviewed utility designs, contracts and civil improvement plans for

accuracy, recommending best solutions to clients. Developed and oversaw all

written correspondence between clients, company, and the utility company.

Commissions Analyst - Winstar Communications, Southfield, MI ? 1997 to 1998

Administered over a dozen commission plans and payment of commission on

these plans. Wrote and reviewed existing commission plans for conformity to

legal standards.

Corporate Development Project Lead - Production Tool Supply, Warren, MI ?

1994 to 1997

Project/Operations Manager ? 1994 to 1995

Promoted to Corporate Development Lead in just one year. Performed

Industrial Engineer and Methods Analyst functions.

RELEVANT EXPERIENCE

Finance Manager - Kids' Directory of Southeast Michigan, West Bloomfield MI

Financial Analysis: Managed all financial processes and procedures for

child-centered publication serving three Metro Detroit counties and

boasting hundreds of clients.

General Business Accounting: Produced short and long term forecasting

reports, and conducted risk analysis for growth of business. Tracked

actual performance and costs against plan, and analyzed corporate

variances to prior month actual results and forecast.

Exclusive Financial Specialist - All State Financial Service, Novi MI

* Client Service: Analyzed highly complex client data and provided

written and verbal recommendations in the areas of retirement planning,

asset management, income tax planning, insurance planning (life,

disability, long term care), estate planning, budgeting and debt

management. Informed Property and Casualty personnel of the available

financial and insurance products, including Long Term Insurance,

Variable Life and Fixed Investments.

Commissions Analyst - Winstar Communications, Southfield, MI

* Spreadsheet Development: Extensively used Microsoft Excel and Access

for the computation and compilation of commission calculations, and in

the preparation of general ledger entries for monthly commission

accruals. Calculated monthly commissions to a sales force of

approximately 400 through CRM, CIS, and Oracle based software.

* Audit: Audited all of requests for commission payment changes.

* Financial Analysis: Prepared and reviewed reports, presentations, and

recommendations, and analyzed financial, loss and operational data to

be utilized in the development of risk management specific models.

Project/Operations Manager - Production Tool Supply, Warren, MI

* Metrics Analysis: Streamlined the efficiency of multiple departments by

gathering data, creating benchmarks, and writing procedures, in

addition to enhancing and enabling inter-department communication.

* Process Management: Fully designed the physical layout of the Inside

Sales Department, from concept to implementation, on time and on

budget.

* Cost Cutting and Consolidation: Researched and implemented a new phone

ACD system, resulting in an annual savings of over $81,000 in shipping

and packaging costs.

COMPUTER SKILLS

Proficient in Windows Millennium and prior based systems, Excel, Word, and

Access, and CIS software, as well as specialized Mincron and CRM software

for use on the IBM AS/400 Series.

EDUCATION & TRAINING

Bachelor of Arts, Elementary Education - Michigan State University, East

Lansing, MI

Hold Life and Health Insurance Licenses in Michigan and other states.

Contact this candidate