Customer Service Administrative Assistant

Location:

Posted:

November 02, 2014

Maria M. Taylor

Cincinnati, Ohio 45217

PROFILE: Professional, self-motivated, high achiever with excellent

communication and customer service skills with strong work

ethic. Proven ability to interact with the public

effectively, ensure excellent guest experience, work

effectively in a team. Possess drive and initiative, with

high level of integrity and commitment to develop a career

in clerical support.

EDUCATION: 1981-1983 University of Cincinnati College of Design,

Architecture, Art and Planning.

Proficient in Software applications including Microsoft Office Suite

Products, Windows,

Outlook, Word, WordPerfect, and Excel.

Career Experience

Radstad Temp Service-Mail Clerk, 2003-Present

. Sorts and Processes mail.

Petermann Transportation- Transportation Monitor, 2000-2007

. Assists with projects and assignments associated with mentally and

physically challenged children and adults.

Stearns Technical Textiles Co- Production Control Supervisor, 2000-1996

. Supervised Production Line Associates and Slitter Operators.

. Monitored and recorded all functions of production to ensure

accuracy.

. Implemented training course for new recruits- speeding

profitability.

. Verified all time reporting cards for accuracy.

Garfield House Suite Hotel- PBX Switchboard Operator, 1994-1995

. Answered incoming calls on switchboard and directed calls to

personnel.

. Typed, faxed, copied, and disturbed mail.

. Assisted Administrative Assistant with various duties.

Hyatt Regency Hotel- Switchboard Operator/Reservations Agent, 1995-1984

. Operated 16 line telephone switchboards.

. Scheduled and assisted incoming hotel reservations.

. Provided external and internal connections for personnel.

. Determined the nature of inquires and provided general information.

. Data entry and keyboarding.