Administrative Support Specialist
Resume:
Donita C. Dill
Warrenton, Virginia 20186
301-***-**** cell
**********@*****.***
United States Citizen
Summary: Over the course of my career, I have worked exclusively in the Administrative
and Security Management fields. Presently, I am the Administrative Support Specialist at
the U.S. Department of Justice Drug Enforcement Administration (DEA) – Office of
Human Resources– Board of Professional Conduct. My previous service includes:
Secretary II at DEA –Office of Finance; Accounts Payable Manager at Grant Park Care
Center; Security Management Consultant at Verizon Federal Network System;
Administrator/Tax Consultant at KBO Tax and Accounting Services; Receptionist at
Yukon Fire Protection.
Drug Enforcement Administration (December 2012- June 2014)
600 Army Navy Drive – Arlington, VA 22202
Administrative Support Specialist – DEA – Human Resources
Salary: $55,355/year - 40 hours/week
Supervisor: Mr. Christopher S. Quaglino 202-***-****)
Duties:
• Handle all matters in the work office as directed by the Chairman and Board
Members.
• Assists the Board with addressing the Section’s priorities and achieving program
goals.
• Complete and maintain time and attendance (T/A’s) for the office.
• Responsible for the indoctrination of all employees newly-arrived to the Board;
This includes assisting the Chairman in developing indoctrination protocols and
ensuring that newly-arrived employees become familiar with highly-technical
legal concepts such as the Douglas Factors and Giglio Ruling.
• Respond to requests for information concerning office procedures; determines
which request should be handled by the supervisor or referred to appropriate staff
member or other offices.
• Prepare, edit, and sign routine, non-technical correspondence in own or
Chairman’s name.
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• Manage office file room; File room consist over 3,800 sensitive files.
• Process and assign all DEA (worldwide) Official Government Vehicles and
Loss/Theft property claims.
• As the Property Custodial Assistant (PCA), I take inventory on all office
capitalized/non-capitalized DEA property, input confirmation in database Property
Inventory Module Management (PIMM).
• Communicate verbally and thru via office memorandums with Board Members,
Chief Counsel (Attorneys’), Office of Professional Responsibility (OPR)
Investigators and Deciding Officials in regards to proper disciplinary action given
to DEA employees.
• As the System Administrator of the Board’s software database (BPC), I input and
track all discipline actions against DEA employees, worldwide. Add new users to
database as well as, conduct program training.
• Compile information and generate Quarterly and Loss/Theft reports.
• Process Integrity Checks to determine if employees are granted for promotion,
lateral reassignment, and or yearly cash/time-off award.
• Assists and process highly confidential requests for Special Agent in Charge
(SAC) of Domestic Offices and Regional Director (RD) of Foreign Offices.
Drug Enforcement Administration (August 2010- Present)
600 Army Navy Drive – Arlington, VA 22202
Secretary – DEA – Office of Finance
Salary: $48,303/year - 40 hours/week
Supervisor: Mr. Bradley J. Honkus 202-***-****)
Duties:
• Handle all matters in the work office as directed by the Section Chief and Unit
Chief’s.
• Assists the Section Chief with addressing the Section’s priorities and achieving
program goals.
• Team Leader for Combined Federal Campaign (CFC) in my Division.
• Conduct Background Checks for Contract Employment
• Assist Certified Officer Representative (COR) with processing Blanket Purchase
Agreements (BPA).
• Complete and maintain leave slips and Time/Attendance (T/A’s) using StarWeb
for the Section.
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• Respond to requests for information concerning office procedures/Inventory of
Capital/Non-Capital assets; determines which request should be handled by the
supervisor or referred to appropriate staff member or other offices.
• Serve as an Inventory Taker; Entered inventory data in Property Inventory
Management Module (PIMM).
• Serve as a Funds Assigner; Entered data in Unified Financial Management
System.
• Prepare Travel Requests (DOJ 501) and Travel Vouchers (SF 1182).
• Prepare and sign routine, non-technical correspondence in own or Section Chief’s
name.
• Managed Correspondence Tracking Log.
• Managed Section Chief’s calendar by using Microsoft Outlook.
• Coordinate arrangements for conferences and meetings and assemble established
background materials, as directed.
• Review and track outgoing materials and correspondence for internal consistency
and conformance with supervisor’s procedures; assure that proper clearances have
been obtained, when needed.
• Coordinate personnel and administrative forms for the office and forward for
processing such as, Performance Work Plans, Awards, and Personnel Action (SF
52).
Ruchman & Associates (November 2008- July 2010)
600 Army Navy Drive – Arlington, VA 22202
Secretary II (Contract Support) – DEA – Office of Finance
Salary: $42,460/year - 40 hours/week
Supervisor: Mr. Cartelis Wilson 703-***-****)
Duties:
• Handle all matters in the work office as directed by the Section Chief and Unit
Chief’s.
• Assists the Section Chief with addressing the Section’s priorities and achieving
program goals.
• Team Leader for Combined Federal Campaign (CFC) in my Division.
• Conduct Background Checks for Contract Employment
• Assist Certified Officer Representative (COR) with processing Blanket Purchase
Agreements (BPA).
• Complete and maintain leave slips and Time/Attendance (T/A’s) using StarWeb
for the Section.
• Respond to requests for information concerning office procedures/Inventory of
Capital/Non-Capital assets; determines which request should be handled by the
supervisor or referred to appropriate staff member or other offices.
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• Serve as an Inventory Taker; Entered inventory data in Property Inventory
Management Module (PIMM).
• Serve as a Funds Assigner; Entered data in Unified Financial Management
System.
• Prepare Travel Requests (DOJ 501) and Travel Vouchers (SF 1182).
• Prepare and sign routine, non-technical correspondence in own or Section Chief’s
name.
• Managed Correspondence Tracking Log.
• Managed Section Chief’s calendar by using Microsoft Outlook.
• Coordinate arrangements for conferences and meetings and assemble established
background materials, as directed.
• Review and track outgoing materials and correspondence for internal consistency
and conformance with supervisor’s procedures; assure that proper clearances have
been obtained, when needed.
• Coordinate personnel and administrative forms for the office and forward for
processing such as, Performance Work Plans, Awards, and Personnel Action (SF
50).
Grant Park Care Center (April 2008- November 2008)
5000 Nannie Helen Burroughs Avenue- Washington, DC 20019
Accounts Payable Manager
Salary: $20.50/hour - 40 hours/week
Supervisor: Ronald Washington 202-***-****)
Duties:
• Managed all facility vendor accounts; paid all facility invoices in timely manner;
maintained vendor’s files; completed and updated credit applications.
• Managed and reconciled over 200 residents accounts.
• Reconciled statements and expense reports; entered data in database Portal and
Resident Financial Management System (RFMS).
• Reviewed and monitored budgets for the facility.
• Personally responded and communicated with Account Representative from other
offices.
• Processed resident banking and managed over $1,500.00 in cash; responsible for
cash deposits.
Verizon Federal Network System (August 2007- October 2007)
1300 North 17th Street Suite 1200- Arlington, Virginia 22209
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Security Management Consultant
Salary: $40.00/hour - 40 hours/week
Supervisor: Jean Singleton 703-***-****)
Duties:
• Performed database audits; processing outgoing visit authorization and classified
contract information in SIMS database.
• Updated external and internal contracts listings to include retrievals of
Modifications and Period of Performances from contract personnel.
• Managed personnel security files.
• Reviewed over 450 personnel files; removed outdated items and requested
briefings that were missing from cleared personnel files.
• Provided support in all areas of the Industrial Security Program as it relates to file
maintenance.
• Prepared and structured files and documents up to DSS code inspection.
• Performed briefings via email and mail-outs for the Verizon FNS Industrial
Security Department.
KBO Tax and Accounting Services (January 2007- April 2008)
5600 Annapolis Road- Bladensburg, Maryland 20710
Administrator/ Tax Consultant
Salary: $12.00/hour - 40 hours/week
Supervisor: Jeanette Oladipupo 301-***-****)
Duties:
• Filed and managed Taxpayer’s tax return.
• Processed secured information to the Internal Revenue Service.
• Provided customer service by counseling and advising clients.
• Performed account payable and receivable duties such as, tracking and monitoring
clients past due balances and paying facility invoices.
• Carried out special projects such as assembling reports and publications into a
finished, comprehensive document.
• Integrated several types of software, such as spreadsheet, database, word
processing, desktop publishing, and graphic applications, to generate specific
working documents and forms.
• Prepared responses that address clerical and administrative issues; reviewed all
technical and non-technical forms to assure clarity of expression.
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Yukon Fire Protection Services (August 2005- June 2006)
5601 Silverado Way- Anchorage, Alaska 99518
Receptionist
Salary: $12.00/hour - 40 hours/week
Supervisor: Tamara Buettner 907-***-****)
Duties:
• Managed office operations for an organization with a mission that affects a wide
range of agency activities.
• Identified workflow problems or other situations that have a negative impact on
organizational efficiency and recommended solutions to rectify the problems.
• Managed 8-line switchboard and screened all telephone calls and visitor requests
and answered many procedural questions.
• Oversaw client’s files to make sure they meet the state code with NFPA.
• Controlled the supervisor calendar and scheduled meetings.
• Review incoming mail and correspondence for the supervisor; brings significant
items in reports and files to supervisor attention.
• Coordinated the purchases of equipment and supplies; acquires equipment and
services through standard procedures for procuring, authorizing, controlling, and
justifying the purchases.
• Coordinated with subordinates supervisors to determine which staff members
receive technical inquiries, and followed up to ensure timely manner.
• Integrated several types of software, such as spreadsheet, database, word
processing, desktop publishing, and graphic applications, to generate specific
working documents and forms.
Education: Graduate- Benny Benson Secondary School of Anchorage, Alaska- 2003;
Graduated top 10% of my class; Prince George’s Community College, Largo, Maryland
June 2007- Present; Major- Business Management.
Proficiencies: Managing and updating files in a secured environment; integrating several
types of software, such as spreadsheet, database, word processing, desktop publishing,
and graphic applications, to generate specific working documents and forms; carrying out
special projects such as assembling reports and publications into a finished,
comprehensive document; working independently with little supervision; working well
with others.
Awards: Performance Bonus from Ruchman and Associates; September 2009
On-The-Spot Award from Drug Enforcement Administration; August 2011 and July 2012
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Performance Award from Drug Enforcement Administration; January 2012;
Performance Award from Drug Enforcement Administration; March 2013
Active Top Secret Clearance
References:
Christopher S. Quaglino
Chairman of the Board
Drug Enforcement Administration
Previous Supervisor
Shenekki N. Rearden
HR Specialist
Drug Enforcement Administration
Colleague
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