K elly Manczunski

574-***-**** cell

Email: acgjew@r.postjobfree.com

I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. I have

extensive experience in the Transportation/CSR industry. I love to learn, and am always up to a challenge. I get

a long well with others, while also working efficiently on my own. I am seeking a position where I can develop and

excel while giving my best to an employer.

During my employment at Americold Logistics, as well as Clark Foodservice, I assumed multiple roles which in

t urn saved the companies money as they did not have to hire a new employee.

Education

1983-1987

Penn High School

Mishawaka, IN

High School Diploma

General, business courses

1988-1989

Ivy Tech

South Bend, IN

Associate Degree-Pending

Business management, Accounting

Work Experience

May2011-June 2013

Utilimaster

65288 SR 19

Wakarusa, Indiana 46573

Primary responsibilities: Record production inventory, work orders, receipts, as well as documentation of

additional parts required for units or shortages for t rucks produced., cycle counting and reporting. Additional

duties as requested.

September 2010-May 2011

Inventory Control for Utilimaster

Spherion Staffing Services

3310 Hickory Road

Mishawaka, IN

P rimary responsibilities: Record all production inventory work orders, receipts as well as documentation of any

additional parts or shorted parts for t rucks produced. Enter documentation as requested.

October 2006-April 2008

National Account Manger

Clark Foodservice

1901 Bendix Drive

South Bend, IN 46628

Primary responsibilities: Customer service, maintaining good relationships with customers and sales reps.

Purchasing assistant: Assisting buyers and communicating with the suppliers. National account manager:

M aintain and communicate with management and customers on high profile accounts through spreadsheets and

emails.

October 2003 - June 2006

Transportation CSR

Americold Logistics

10 Glenlake Parkway

Atlanta GA

Primary Responsibility: Maintains relationships and favorable contacts with customers. Respond to phone

i nquiries from customers, warehouse staff and carriers. Monitors team productivity levels and provides support to

team members. Provides problem-resolution regarding shipping, orders and deliveries. Essential Functions:

P rovide high-volume problem-resolution for customers, warehouses and carriers. Monitor carrier service levels

and advise dispatch when service falls below expectations. Work with transportation customer service

representatives on exceptions, rush orders and order changes. Monitoring personal as well as team productivity

levels, ensuring that all service levels are being met. Provide support to team as necessary by answering

questions, and resolving open issues. Serve as a liaison between Managers and Account Representatives Maintain

updated status of orders. Resolve refused product, over, short and damaged (OS&D) orders. Attend individual and

team meetings as requested. Identify and escalate possible process improvement ideas. Order entry,

communication between customer, transportation and warehouse were daily job requirements. Additional duties

as performed as necessary.

J une 2003 - October 2003

Office/Warehouse Temporary employee

Profession Personnel

Lithia Springs, GA

Primary Responsibility: General office employee and warehouse/industrial work.

February 1996 - August 1999

Warehouse/Production

Forscheia

Mishawaka, IN

Primary Responsibility: General warehouse and production of Ford mufflers. Duties included, robot welding, pipe

bending, packing, quality control.

January 1989 - June 1996

Bakery Manager

Kroger

Mishawaka, IN

Primary Responsibility: Supervision of 15 employees, scheduling, ordering, inventory, customer service, compiling

and analyzing daily/weekly production reports.

Additional Skills

• Organizational

• Written and Oral Communication.

• Microsoft Word

• Microsoft Excel

• Lotus

• AS400

• References available upon request

Contact this candidate