Robert N. Simmons
Mobile: 224-***-****
**************@*****.***
SIGNIFICANT ACCOMPLISHMENTS:
. Executive field performance leader consistently delivering from $200M-
$500M in Revenue
. Corporate Global Vice President & General Manager with significant P&L
experience
. President & CEO who led a turnaround in a regional services and
solutions company
. Earned a MBA, additionally selected to participate in international
business studies executive education programs at Northwestern
University & the Yale University School of Management
. A high energy executive with a unique skill in developing and sustaining
relationships in the "C-Suite"
. Have successfully developed and led high performance sales and business
operations teams
EXPERIENCE:
THE ROBERT SIMMONS SM&L GROUP
2012-Present
PRINCIPAL
UNDERWRITERS LABORATORIES 2006 -
12/2011
Global Corporate Vice President & General Manager, Northbrook, IL.
Recruited to lead the $170M North America Consumer Business Segment,
encompassing the HT, Consumer Electronics, Telco, Lighting, HVAC/R, and
Appliances businesses. Promoted to Global Vice President and General
Manager of the Appliances, HVAC/R, and Components industry segments, the
third largest global revenue stream in the company. Most recently,
appointed to lead the $200M North America sales and global accounts team
for all 9 industry segments, including the 6 mentioned above and
additionally Fire/Life Safety & Security Controls, Energy, and Power &
Controls. Achieved 9% top-line revenue growth and 6% order growth. One of
15 global executives selected to participate in a one year international
business studies executive education program at the Northwestern University
School of Continuing Studies. Additionally, one of 16 global leaders to
participant in a two year Yale University School of Management executive
education program focused upon leadership in the global marketplace. Led
the successful deployment of a Sales Force Automation (SFA) and Customer
Relationship Management (CRM) Tool for the first time in the company's
history. Mark of Excellence Award Winner which rewards a successful Lean
Sigma continuous improvement team implementation.
CSU L.L.C.
2003 - 2005
President and Chief Executive Officer, Overland Park, KS.
Recruited to be the "turnaround" leader of a $25M, 100 employee, 17 city,
aftermarket OEM independent service provider, with a uniquely tailored,
value-added software front-end solution.
XEROX CORPORATION
1976 - 2002
Vice President, Atlanta, GA.
Selected to lead the success of both the Office and Color digital solutions
in 26 states in the Eastern US. Accelerated YOY revenue growth in both
areas from 5% - 10 % on $500M base. Led four senior sales operations
managers in successfully launching 10 new hardware and 7 new enterprise
software solutions into 11 field sales organizations comprised of over 4000
field sales representatives. Responsibilities also included strategy
development and deployment, assessment of field implementation, "C" level
executive engagement, analysis of marketplace trends, business partner
engagement and expansion, future "go to market" technology reviews, and
competitive countermeasures. Offered VP, Marketing expatriate assignment
in Shanghai, China. Named as one of 150 strategic account focused
executives.
National Manager, Customer Satisfaction & Post Sale Revenue, Chicago, IL.
Led the "refocus" of the field organization in the areas of Customer
Satisfaction & Post Sale Revenue driving YOY 3% and 6% growth respectively
in each area for 24 states in the Western US. Directed seven Service
Marketing Executives in a service contract "gain back" strategy, realizing
achievement of 130% of targeted revenue.
Vice President, Industries Office Solutions Group & Color, Chicago, IL.
Selected to lead the Office Solutions Business Group's success nationally
in two focused industries, Financial Services/Healthcare and Industrial.
Managed a team of 5 Senior Marketing and Technical Sales Operations
Managers that were responsible for deploying advanced solutions into the
top 250 global accounts in these two industries.
Vice President & GM, Office Document Solutions Group, Chicago, IL.
Led twelve Customer Business Unit field teams and the Agent organization in
the US Midwest in the revenue and profit growth of Office Digital and Color
solutions. Worked closely with the Business Unit Teams and the field to
design sales and market plans to drive double-digit revenue and profit
growth. Finished '98 and '99 with 16.8% and 10% profit growth respectively
on a $300M base. Directed a team of nine Senior Marketing and Technical
Sales Operations Managers in the acceleration of marketplace penetration,
earning and hosting Top Performers Presidents Club trips both years.
Earned rating of "Top Manager", scoring over 97% in the annual Employee
Satisfaction survey both years.
Robert N. Simmons Page Two
Midwest Manager, Major Accounts, Chicago, IL.
Named to develop and resource a new major accounts team to drive profitable
revenue growth in the 71 largest global accounts in the US Midwest.
Directed a cross-functional team of 47 to deliver 18.3% revenue growth on a
$1.2B base, earning Top Performers Presidents Club Award, and a Special
Recognition Award, as the #1 performing team.
Midwest Manager. Quality and Customer Satisfaction, Chicago, IL.
Member of the new Executive Mid West Leadership Management Team.
Responsible for formulating, deploying, and leading the field in the
resurgence of Business Process Improvement and accelerating Customer
Satisfaction rates in eight cross-functional field Customer Business Units.
Dramatically improved Customer Satisfaction & Loyalty ratings from a mid
70% to 93+%, finishing as the #1 operation in the US. Led the successful
deployment of the Xerox Management Leadership Model resulting in a clear
assessment of the Vital Few Priorities for each field team.
Operations Manager, Rochester, NY.
Responsible for creating and implementing the future Xerox "2000 Vision",
in partnership with the field district organizations. Supported three
"Leap Out" field Districts, Cincinnati, Denver and Phoenix, by driving new
field initiatives and approaches to their unique market centers. Selected
as one of 65 senior executives to be a mentor for the Portland, Oregon
District. Earned Special Recognition Award for a successful national "Can
Do" Business & Sales Strategy deployment. Core Team member for the
implementation of the "Work From Anywhere" strategy, resulting in a
national deployment of technology into a virtual work environment.
District Manager, St. Louis, MO.
Sales and marketing leader of one of four, out of 67, "Vendor of Choice"
field Districts. Developed, designed, drove, and inspected sales and
marketing plans. Led 7 managers, 62 field sales representatives, metro
agencies, analysts, and specialists. Responsible for exceeding a $250M
profit plan. Reversed 3 year trend by exceeding profit plans, customer and
employee satisfaction goals. National Malcolm Baldrige Quality Award
(forerunner of Six Sigma) accredited presenter to local business
executives.
District Sales Manager, Fort Lauderdale, FL.
Accountable for achieving the sales and marketing objectives of one of the
largest Districts in the Southeast Region. Responsible for exceeding $100M
profit plan and $140M revenue plan. Led a team of 67. Achieved
President's Club and Par Club performance. Selected to participate in a 16-
week intense technology and leadership course, Astronaut School, with other
global field leaders. Consistent National performance leader in revenue
growth, customer loyalty and employee satisfaction.
Sales Operations Manager, Atlanta, GA.
Created, designed, resourced, and led a new supplies selling organization
of 19 field specialists. Finished as the #1 performing operation out of 8
earning Presidents Club Award. Spearheaded a 3rd Trimester Sold Revenue
Strategy achieving $52M on a plan of $47M, earning a Special Recognition
Award.
Sales Manager, High Volume Sales Executive, Account Manager, Jackson, MS.
Progressed successfully through three assignments. Achieved Par Club and
three Special Recognition Awards for consistent performance
overachievement. Finished as the #5 ranked best performing High Volume
Marketing Executive out of 62 in the US. Selected as one of team of 16 out
of 100+ Sales Managers to advise company senior executives, as to the
future strategic direction of Xerox.
Professional Development:
( Yale University School of Management: Executive Education in
International Business Studies, 2009-'10.
. Northwestern University School of Continuing Education: Executive
Education in International Studies, 2008 (included two weeks of study
at the University of Cambridge in the UK and two weeks in Japan)
EDUCATION:
University of Missouri, Graduate School of Business - MBA Concentration
areas included Marketing, Management, and Finance.
University of Missouri - BA. Achieved a dual major in History and English,
with a minor in Political Science.
Community Activities: Served on the Board of Directors for the Northbrook,
IL. Chamber of Commerce & Industry 2007-2011