Sukanya Rangaswamy *******.**********@*****.***
Profile Summary
. Have over 6 years of progressive experience in Information Technology
with Application Development and Implementation of Mainframe projects
with COBOL, JCL, DB2, CICS and Easytrieve expertise.
. Proven expertise in working as Onsite Tech Lead, Offshore Tech Lead
and Team Member.
. Conversant with all phases of software development life cycle
involving Requirement Analysis and Specifications,
Architecture/Design, Development, Testing, Deployment, Support,
Enhancements, Documentation & Configuration Management.
. Excellent leadership, communication, analytical and interpersonal
skills.
. Project delivery under stringent timelines. Process Management,
Metrics Collection and Project Status Reporting.
Technical Skills
. Mainframe Application: COBOL, JCL, CICS & Easytrieve
. Database: IDMS, DB2
. Middleware: MQ series, SFTP
. Operating systems: Z/OS, Windows XP
. Development Tools: File-aid, Abend-aid, Expeditor, Endevor, DB2
File Aid, SPUFI, Startool, DMLO, OLQ, Datapower tester
. Process Tools: IBM Clearcase, IBM Clearquest, Service Center,
Planview, WEEM (Estimation)
Awards & Achievements
. Aetna - Associate of the Quarter award in the year 2007
. Aetna AD (Application Development) Champion award for the year 2009
. Aetna Above & Beyond award in 2011
. IBM DB2 External Certification
Professional Experience
Client: Aetna Healthcare - US
Project: Aetna - PBC (Performance Based Contract) Member Domain - HMO
Enrollment application
Duration: April'2010 - July'2013 - Connecticut, US (Role: Onsite Tech Lead)
Duration: Feb'2007 - March'2010 - Coimbatore, India (Role: Offshore Tech
Lead & Team member)
Description:
Aetna Inc. (Aetna) is a diversified healthcare benefits company. It offers
a range of traditional and consumer-directed health insurance products and
related services, including medical, pharmacy, dental, behavioral health,
group life, long-term care and disability plans and medical management
capabilities.
The AUSHC HMO Enrollment application stores Enrollment data, also
called as member data. The primary functionality of the HMO Enrollment
System is the member management. This system feeds the membership data to
all the other systems in need. Although various product lines are supported
(i.e., Point of Service, HMO, Dental) by this system, the membership is
internally referenced as HMO Membership. HMO Enrollment system manages the
membership for the HMO Plans supporting Business Clients like Plan Sponsor
Services, Government Programs & Customer Services.
The primary function of the HMO Enrollment System includes Enrolling Groups
and Members.
. Entry, update and storage of member information for subscribers and
dependents
. Processing for HIPAA, COBRA and other legislative enrollment, termination
and notification requirements
. Processing for ID cards
. Provision of member data for use by other downstream systems.
Roles & Responsibilities:
. As a senior member of the team, was involved right from the
requirement gathering phase of a project through the design, coding,
testing and until the implementation and warranty support of Major
projects in the HMO Enrollment application (Mainframe).
. Has worked on major enhancements to the application involving a new
product creation, new Service development by interacting with multiple
application leads within Aetna IT.
. Created and reviewed most of the project enhancement estimations with
the onsite/offshore team, AD (Application Development) management and
technical SMEs.
. Directly interact with the clients, technical SMEs, business analysts
and architects during the initial requirement phase, design review and
architectural discussions.
. Is a part of the HMO Enrollment Baseline (Production Support) team;
working on day-to-day activities, job cycle issues/Abends, IM tickets,
adhoc report creation and also worked on Service request changes.
. Has worked as an Install release coordinator - coordinating multiple &
complex project implementation at the same time for a release to
Production.
. Created and presented AD weekly dashboard, Level 1 and Level 2 project
status report to the Aetna and Vendor management on a weekly and
monthly basis.
. Created Project/Contract Amendment documents as part of Vendor
management process activity and also take care of timesheet submission
in the Plan view.
. Organized a well-prepared knowledge transition sessions to the new
members of the team on the healthcare domain and application. Created
a repository of all the supporting documents that are a part of KT.
. Involved in the creation and review of the Service Handbook - This
includes all the details related to building a new Service.
. Faced the Aetna audits and Cognizant quality audits with no/less
findings.
. Attended the Member Domain Triage/other triage meetings during the QA
testing support phase and report the status of any defects with
details/ETA of fix and other related details.
Education
Bachelor of Engineering - Sri Ramakrishna Engg. College, Anna Univ -
86%
Class XII - Avila Convent Matric. Hr. Sec. School, Coimbatore - 95%
Class X - Avila Convent Matric. Hr. Sec. School, Coimbatore - 92%
Contact Information
Email: *******.**********@*****.***
Phone: 210-***-****
Address: 6448 Catbird Crossing Dr
Columbus OH 43230