MONICA L. RODRIGUEZ

*** ***** ****** ******

SOUTH BEND INDIANA 46619

574-***-****

Objective

To magnify my administrative/clerical/management skills with a company that offers customer service opportunities,

prides themselves on providing exemplary service, and who appreciates a committed employee whose skills will only

enhance the quality of product and service for the hiring company.

Education

1989-1992; James Whitcomb Riley High School, South Bend, IN

1992-1996; Indiana University-Bloomington, IN

Work Experience

Jenna Hotels-Double Tree 2012-Present 123 So. St. Joseph Street, South Bend, IN 46601; 574-***-****

Bartender/Server/Banquet Server; Set-up/break-down of bar area, assist customer needs, take & place orders,

troubleshoot, Floor lead 3/5 days. Adhere to Health Dept. regulations along with rules and regulations of company.

Oversee shift staff, ensure accuracy of employee closing documents.

Wild Style Wings 201*-****-*** West Washington Street, South Bend, IN 46601

Bar Manager: Open/close bar, assist customers, inventory, scheduling, training, maintain bar cleanliness, human resource

responsibilities, liquor orders, booking parties, any additional responsibilities as they arise.

The Woodward 201*-****-*** Woodward Court, South Bend, IN 46601

Bartender/Server/Maintenance; All aspects of set-up, service, and break-down of venue. Set up venue from tables,

flatware, table cloths, service and break-down at end of an event, cash handling,

Volunteer Work

200*-****-****

Pop Warner Cheerleading Coach River City Basketball Coach Riley High School-Assistant Basketball Coach

Awards

Double Tree Hotel; Most Guest Compliments, June and July 2013

References

Maurice Scott, Director MLK Center, 574-***-****

Curtis Bethel Jr., Commercial Sales, 1st Source Bank 574-***-****

Tim Davis, CMA/Coach, Daman Product 574-***-****

Languages

Spanish

Interests and Activities

Coaching basketball, track, watching sports, reading, love Notre Dame Sports

Computer Skills

Type: minimum 75 wpm, knowledgeable of Word Processing, Excel, email apps, Power point, basic office equipment.

Additional Skills/Experience

Retail Manager, projections, inventory, budgets, excellent customer service abilities, floor plans, human resource, familiar

with back of the house routines, high expectations for quality of staff and work output, and coaching. With a minimum of

10 years clerical/administrative/management experience and 6 years of case management with grant writing experience.

Assisted South Bend Fire Department by writing a grant for $75,000 for a new Safety House that they were awarded.

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