Customer Service Administrative Assistant

Chelsey Wright

**** ** **** *** - *******, OR ***56

***************@*****.*** - 405-***-****

I am a self starter and a reliable employee. I have the ability to learn quickly, and can work in a fast paced

environment. I excel well under pressure and have excellent customer service skills.

WORK EXPERIENCE

Client Service Coordinator

Banfield Pet Hospital - Oklahoma City, OK

Responsibilities

I help with the flow of the hospital, with owners and their pets. I promote the hospital and all of its services.

I schedule all of the clients appointments. I check in and out our clients. I do billing operations. I educate

our clients on how important preventative care is for their pets. I Assist incoming clients by completing the

required documentation, entering all pet information and history in the computer, utilizing proper collars and

tags for identification, and ensuring prompt service. I also Assist outgoing clients by providing all necessary

instructions, information and invoices, dispensing prescription items per the veterinarian s instructions, selling

retail products and scheduling future appointments.

I get to manage the finances by maintaining accurate balances and utilizing proper opening and closing

procedures. Conduct administrative functions as necessary. And I Perform other duties as I am assigned.

Accomplishments

Working and helping care for animals. I get to help pet owners such as myself, with knowledge and helpful

insight to help take care of their pet and I love it.

Skills Used

Customer service, Computer skills, Phone etiquette, Positive attitude, and a Team Player.

Animal Technician

Ok-humane Society - Oklahoma City, OK - 2013 to January 2014

Animal Care Tech

Care for animals of all sizes. Help with vet exams. Feed, bathe, exercise animals. Clean kennels, clean

facility.

Did inventory, trained volunteers, answered busy phone line, answered customer questions, and directed

customer questions. Also gave volunteer gave volunteer orientation, instructed behavioral assessments

on dogs. Preped surgery for Veterinarians, examined dogs, handled medication/medical paperwork, gave

vaccinations, and Preped Vet exams/exam room. Used proper technique on quarantined animals.

Ιt is my responsibility to make sure all the animals in our facility are healthy and all their needs are being

met, each day.

Receptionist / Administrative Assistant

Precious Paw Prints Boutique - Irvine, CA - 2010 to 2013

Managed and maintained website.

Received and processed online and mailed orders. Extensive data entry.

Greeted and assisted customers.

Supervisor: Danielle Armenta

Phone Number:951-***-****

Child Attendant

Community Access Network - Norco, CA - 2009 to 2011

Cared for children between the ages of 2-14.

Αttended behavioral classes for sexually and physically abused children, mandated by the state.

Loved and cared for hurting children.

Supervisor: Elizabeth Starks

Phone Number: 714-***-****

Personal Assistant

Freeman's Mobile Grooming - Riverside, CA - 2004 to 2009

Scheduled appointments. Assisted in grooming, and bathing of dogs.

Handled finances, assisted in dog obedience training.

Met and greeted all customers.

Employer: Corey Freeman

Phone Number: 951-***-****

EDUCATION

Everest College - Ontario, CA

2011 to 2013

SKILLS

clerical

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