Joseline Hernandez:
acghas@r.postjobfree.com
Bellflower California
USA 90706
Profile:
A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication.
Experience:
Sep 2014 - Telemarker - Farmers Insurance Brea
- Meet daily number of quotes.
- Deliver great customer service.
- Data entry and calculate premium.
Apr 2013 - Aug 2014 Sales Rep/ Assistant Manager - Fred Loya Insurance Paramount
- Implemented processes that save time or increase work productivity.
- Set self goals monthly, creating great productivity.
- Highest score on secret shopper survey.
Nov 2012 - Feb 2013 Sales Associate. - Macy's Cerritos
- Achieved 100% of my daily goals.
- Displayed a great, helpful attitude on a daily basis that was consistently praised by customers and coworkers.
- Promoted several new products/services to the public that earned "key item" status.
Jan 2010 - Nov 2012 Cashier/Assistant Manager - La Pizza Loca Long Beach
- Learned a new language.
- Created ideas to increase monthly production.
- Inform customers of specials.
- Take order over the phone and in person.
Education:
Jul 2014 - Jul 2014 General Requirements - Cerritos College
- Accomplishing units to transfer with 3.5 gpa
Sep 2012 - Feb 2013 General Studies - Fullerton College
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Feb 2009 - Jun 2012 General Education - Downey High School
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Skills:
- Bilingual
- Customer service skills
- Verbal communication
- Selling products or services
- Adaption of any background
- Promotioanal events and marketing
Other:
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Ability to resolve conflict in person or over the phone.
- Self-motivated with a strong work ethic for professionalism and timeliness.