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Manager Management

Location:
San Francisco, CA
Posted:
October 26, 2014

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Resume:

Michael Curcio

**** ***** ******

Wantagh, NY 11793

631-***-****

acgh9a@r.postjobfree.com

Summary

Senior Risk Manager with over 14 years of Risk Management experience with a focus on fraud & credit risk

detection/prevention/mitigation. Ability to make sound and well thought real-time decisions while multi-tasking and being a team

leader in a fast-paced environment. Possess strong interpersonal relations with excellent oral/written communication skills.

Seeking a position to continue utilizing my extensive management experience and to seek growth with a new organization.

Experience

Senior Risk Manager - First Data Merchant Services

1307 Walt Whitman Road, Melville NY 11747

September 2000 – Present

• Senior Risk Manager for the Wells Fargo and Chase portfolios; managing a team of Portfolio Managers and Risk Analysts

• Primary responsibilities include risk management and preventing portfolio losses while ensuring staff meet all department

SLA’s, guidelines, and operate efficiently and effectively

• Compile, review, analyze, and summarize daily/monthly departmental reports for team, bank partners, and Senior

Management including daily workload MIS, month-end reports, and multiple efficiency reports

• Ensure team meets/exceeds departmental standards in areas such as productivity, timeliness, & risk mitigation

• Signing authority of $500K which grants the right to make financial decisions ranging from releasing suspended funds to the

re-underwriting of existing accounts with risk exposure within these parameters

• Ensure team compliance with industry & banking regulations/policies (both internal and bank/card brand associations) such

as Privacy Laws, AML, FCRA, SAR filings, OFAC, and personal data encryption/masking

• Diffuse and resolve escalations and potential company reputational damaging scenarios while offering excellent customer

service skills

• Oversee and lead projects/tasks including responsibilities to initiate & implement new processes, detailing results, perform

comparative data analysis, drafting Standard Operating Procedures guides, and providing recommendations for

improvement of existing processes

• Plan, organize, and lead conference calls & meetings with Bank partners and Risk Management staff

• Compile and review presentations with auditors from any of the “Big 3” firms to ensure company is in compliance with

internal/external policies and procedures

• Recruit, interview, hire, and train new employees and provide ongoing mentoring/leadership to both new and existing staff

by drafting and reviewing monthly feedback documents with team

• Work closely and frequently with various internal departments such as Sales, Underwriting, Compliance, Credit Policy,

Collections, and Legal. Frequently assist in external investigations led by Local and Federal Law Enforcement

Education

Long Island University (CW Post Campus) Brookville, NY 11548

BA and MS Criminal Justice 5/2000

National Criminal Justice Honor Society Member (Alpha Phi Sigma)

Internship

Suffolk County Attorney General’s Office

Consumer Fraud Mediator January 1999 – May 2000

Hauppauge, NY 11788

Skills

Proficient in MS Office including Word, Excel, and PowerPoint

References

Available upon request



Contact this candidate