Michael Curcio
Wantagh, NY 11793
acgh9a@r.postjobfree.com
Summary
Senior Risk Manager with over 14 years of Risk Management experience with a focus on fraud & credit risk
detection/prevention/mitigation. Ability to make sound and well thought real-time decisions while multi-tasking and being a team
leader in a fast-paced environment. Possess strong interpersonal relations with excellent oral/written communication skills.
Seeking a position to continue utilizing my extensive management experience and to seek growth with a new organization.
Experience
Senior Risk Manager - First Data Merchant Services
1307 Walt Whitman Road, Melville NY 11747
September 2000 – Present
• Senior Risk Manager for the Wells Fargo and Chase portfolios; managing a team of Portfolio Managers and Risk Analysts
• Primary responsibilities include risk management and preventing portfolio losses while ensuring staff meet all department
SLA’s, guidelines, and operate efficiently and effectively
• Compile, review, analyze, and summarize daily/monthly departmental reports for team, bank partners, and Senior
Management including daily workload MIS, month-end reports, and multiple efficiency reports
• Ensure team meets/exceeds departmental standards in areas such as productivity, timeliness, & risk mitigation
• Signing authority of $500K which grants the right to make financial decisions ranging from releasing suspended funds to the
re-underwriting of existing accounts with risk exposure within these parameters
• Ensure team compliance with industry & banking regulations/policies (both internal and bank/card brand associations) such
as Privacy Laws, AML, FCRA, SAR filings, OFAC, and personal data encryption/masking
• Diffuse and resolve escalations and potential company reputational damaging scenarios while offering excellent customer
service skills
• Oversee and lead projects/tasks including responsibilities to initiate & implement new processes, detailing results, perform
comparative data analysis, drafting Standard Operating Procedures guides, and providing recommendations for
improvement of existing processes
• Plan, organize, and lead conference calls & meetings with Bank partners and Risk Management staff
• Compile and review presentations with auditors from any of the “Big 3” firms to ensure company is in compliance with
internal/external policies and procedures
• Recruit, interview, hire, and train new employees and provide ongoing mentoring/leadership to both new and existing staff
by drafting and reviewing monthly feedback documents with team
• Work closely and frequently with various internal departments such as Sales, Underwriting, Compliance, Credit Policy,
Collections, and Legal. Frequently assist in external investigations led by Local and Federal Law Enforcement
Education
Long Island University (CW Post Campus) Brookville, NY 11548
BA and MS Criminal Justice 5/2000
National Criminal Justice Honor Society Member (Alpha Phi Sigma)
Internship
Suffolk County Attorney General’s Office
Consumer Fraud Mediator January 1999 – May 2000
Hauppauge, NY 11788
Skills
Proficient in MS Office including Word, Excel, and PowerPoint
References
Available upon request