[pic]GARCIA,
Lovelyn Joy L.
Brgy. ***, Blk **, Package 4, Lot 3, Phase 10A, Bagong Silang, Caloocan
City
Bldg. 222, Unit 105, C. De Guzman St., Malibay, Pasay City
Email Address: acggy2@r.postjobfree.com Contact Number:
QUALIFICATIONS
. Good Communication and Listening Skills
. Computer Literacy
. Well-experienced in Call Center
. Understanding Individual differences of Customers
PERSONAL INFORMATION
AGE: 22
GENDER: Female
BIRTHDATE: November 9, 1991
BIRTH PLACE: Caloocan City
FATHER'S NAME: Danilo S. Garcia
MOTHER'S NAME: Astronette L. Garcia
EDUCATIONAL BACKGROUND
Baguio Central School
(Elementary 1996-2003)
Baguio City National High School
(Secondary 2003-2007)
Saint Louis University - Radiologic Technology
(Bachelor's Degree: Undergrad 2007-2009)
CHARACTER REFERENCE:
Theresa Ilarde +639*********
(Supervisor at Sitel)
Ezra Lara +639*********
(Coach at Sitel)
Loriebel Manabat +639*********
(Team Leader at Sykes)
TRAINING
Sitel Regular Training Program
Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City
(June-July 2010)
Sitel Special Training Program
Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City
(August 2010)
WORKING EXPERIENCE
CLIENTLOGIC PHILIPPINE BAGUIO 1/SITEL/Bu DIRECT PH
BAGUIO Plastic and Tools Building PEZA/At&t Bellsouth- Technical
Support Representative.
(September 2010 to November 2010)
CLIENTLOGIC PHILIPINES (BAGUIO 3/SITEL/ Bu DIRECT PH
BAGUIO Panorama Building/ Horizon Blue Cross Blue Shield of New Jersey
(Medical Insurance) Customer Service Representative.
(DECEMBER 2010 to AUGUST 2012)
SYKES ASIA INC. (Glorietta 1)
26TH Floor Robinson Summit Tower, Ayala Avenue, Makati City
Philippines.
(January 2014 to October 2014)